Business Process Specialist

at  Eurofins Ireland PSS

Company Description
Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.
Eurofins PSS Insourcing Solutions® is a global, award-winning insourcing solution. We hire and manage teams of scientists and technicians who provide services directly at the client site, managing operations seamlessly and eliminating complexities. We ensure a strategic, long-term service commitment that delivers value directly at the client’ site, utilising their facilities, equipment, and methodologies, while maintaining the same service, expertise, and cGMP compliance available at the Eurofins facility. If you are seeking an exceptional career journey, Eurofins PSS Insourcing Solutions® is your gateway to a future where innovation, collaboration, and success converge. Join us in a world where excellence knows no boundaries!
Job Description
Reporting to the Eurofins PSS President, Europe, the function of this role is to provide expertise and support to the European business leaders in relation to the various business processes that are in place, both locally and as required by our global structure. It is a dynamic, varied and fast paced environment and this role will serve Eurofins businesses across 10 countries in Europe.

Job Responsibilities

• Co-ordination and administration of business required KPIs, for example ESG (environment, safety & governance) data, CO2 reduction data, and other Group required metrics
• Pricing analysis function and deliverables of Group metrics
• Cost analytics – for example IT, intercompany and allocations of consumption
• Support with Inter-Company agreements
• Net Promoter score process management
• IT distribution list management
• Internal Eurofins systems support in relation to legal entity status and information
• Insurance data coordination
• Generation of specific business metrics for client business review meetings
• Financial budget preparation support
• Identifying opportunities for improvement and translating them to projects for approval and subsequent execution.
• Performing other ad hoc tasks and duties that may be required in order to perform the role.

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Assist with providing the necessary planning, organization, direction, and control to meet the goals of the company.
• Establish and maintain professional business relationships with clients, industry officials, and peers.
• Contribute to the Management team and provide input toward the financial growth and development of the company.
• Contribute to projects for the overall operational success of the scope
• Assist with optimization of day to day operations of the business
• Understand and follow each Quality System document relevant to employment responsibilities, e.g., methods, SOPs, etc. when contributing to projects
• Performs other duties as assigned

Qualifications

• Degree Level or equivalent in business management
• Demonstrated computer skills – requires excellent MS Office experience (especially advanced Excel, Outlook)
• Demonstrated ability to plan, multi task and prioritise
• Demonstrated teamwork, communication (written & verbal), and organisational skills
• Proven ability to work independently
• Ability to meet deadlines consistently
• Very strong analytical skills
• Positive attitude and sense of urgency
• Ability to take complex concepts and reduce them to step by step plans and actions, and help others do the same
• Ability to think critically and solve problems quickly
• Excellent internal client service skills, attention to detail, and persistence.
• Proficiency within GxP environments is a plus

Proficient in English; proficiency in other European languages is an advantage.
Additional Information
IIn over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 50,000 staff across a network of more than 900 independent companies in over 50 countries and operating more than 800 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing.

Job Responsibilities

• Co-ordination and administration of business required KPIs, for example ESG (environment, safety & governance) data, CO2 reduction data, and other Group required metrics
• Pricing analysis function and deliverables of Group metrics
• Cost analytics – for example IT, intercompany and allocations of consumption
• Support with Inter-Company agreements
• Net Promoter score process management
• IT distribution list management
• Internal Eurofins systems support in relation to legal entity status and information
• Insurance data coordination
• Generation of specific business metrics for client business review meetings
• Financial budget preparation support
• Identifying opportunities for improvement and translating them to projects for approval and subsequent execution.
• Performing other ad hoc tasks and duties that may be required in order to perform the role

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Assist with providing the necessary planning, organization, direction, and control to meet the goals of the company.
• Establish and maintain professional business relationships with clients, industry officials, and peers.
• Contribute to the Management team and provide input toward the financial growth and development of the company.
• Contribute to projects for the overall operational success of the scope
• Assist with optimization of day to day operations of the business
• Understand and follow each Quality System document relevant to employment responsibilities, e.g., methods, SOPs, etc. when contributing to projects
• Performs other duties as assigne