At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Required Qualifications:

• 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• 1+ year of Treasury Management product knowledge and experience
• Call center customer service experience in the financial services industry
• Ability to provide strong customer service and develop customer relationships
• Problem analysis and resolution skills
• Intermediate Microsoft Office skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Strong analytical skills with high attention to detail and accuracy
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, multi-tasking, and prioritizing skills
• Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
• Ability to work in a fast-paced deadline driven environment
• Good PC skills with the aptitude to learn new systems quickly
• Customer service experience with Wells Fargo channels Contact Center, Digital or Store
• Commercial credit card experience
• Strong telephone etiquette skill

Wells Fargo is seeking a Business Relationship Support Representative within Commercial Banking - Global Treasury Management as part of Enterprise Functions. . Learn more about the career areas and lines of business at wellsfargojobs.com .

In this role, you will:

• Provide support for a portfolio of customers
• Work with business client managers to maintain a portfolio of accounts
• Oversee overall customer experience
• Handle customer issues and assist in decisions with business client managers
• Help with customer associated risk management
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
• Interact with internal customers
• Receive direction from leaders
• Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements

Required Qualifications:

• 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 1+ year of Treasury Management product knowledge and experience
• Call center customer service experience in the financial services industry
• Ability to provide strong customer service and develop customer relationships
• Problem analysis and resolution skills
• Intermediate Microsoft Office skills
• Ability to navigate multiple computer systems, applications, and utilize search tools to find information
• Strong analytical skills with high attention to detail and accuracy
• Excellent verbal, written, and interpersonal communication skills
• Effective organizational, multi-tasking, and prioritizing skills
• Ability to work effectively in a team environment and across all organizational levels; where flexibility, collaboration, and adaptability are important
• Ability to work in a fast-paced deadline driven environment
• Good PC skills with the aptitude to learn new systems quickly
• Customer service experience with Wells Fargo channels Contact Center, Digital or Store
• Commercial credit card experience
• Strong telephone etiquette skills

Job Expectations:

• The hours for this position are 9:00 AM to 6:00 PM PST
• This position offers a hybrid work schedule. Required 3 days in specified location per week.
• Ability to travel 10%

CommercialBanking

GlobalTreasuryManagement

clientservices