Business Service Technician, Bell Aliant, Unifor Atlantic

at  BELL

Req Id: 418824
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.
We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.
Join us. You belong at Bell.
In Field Services you will be a part of the frontline team that delivers our services to consumers and businesses across Canada. Every day, you’ll inspire others by providing the best customer experience as you install, repair and maintain Bell’s services and network for our residential and business customers.
At Bell, you’ll be on the frontline of our commitment to delivering an outstanding end-to-end experience that helps set us apart in digital connections and next generation services.

DESCRIPTION

Business Service Technicians are employees whose primary responsibilities are the installation, maintenance and repair of services provided to business customers, including key and PBX equipment. Includes employees designated as SMC.

EDUCATION REQUIREMENTS

Successful completion of either an electrical/electronic engineering or computer technology program at a recognized technical training institute or a university science degree in engineering, computers or other relevant field.
OR
A 2 or 3 year Certificate/Diploma in an Information Technology program.
OR
Currently holds a valid IT industry network certification such as CISCO (CCENT or higher), Nortel (NCSS or higher) and/or Microsoft.

SKILLS/KNOWLEDGE:

Communication skills - verbal and written
Computer skills - Email: Outlook and MSN, Intranet/Internet, Microsoft Excel, Microsoft Word
Customer service skills
Dealing with ambiguity
Problem solving skills

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you’ll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you’ll enjoy a 35% discount on our services and access exclusive offers from our partners.
We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you’ll feel valued, respected and supported as you grow and reach your full potential.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.
Created: Canada, NL, Gander
Bell, one of Canada’s Top 100 Employers