Business Software Administrator

at  Emil Anderson Group

BUSINESS SOFTWARE ADMINISTRATOR

The Emil Anderson Group, through its subsidiary companies, performs civil construction, land development, new home construction, commercial construction, and road maintenance throughout British Columbia.
As a family-owned and people focused company we strive to train and develop the best leaders in our industry. We provide a culture of learning, open communication, professionalism, respect and accountability.
We are seeking a Business Software Administrator to join our team, with potential working locations in either the Okanagan, Fraser Valley or Lower Mainland. We welcome candidates from all these areas to apply. This is a full-time position requiring 40 hours per week, Monday through Friday, with some flexibility in start and end times.

QUALIFICATIONS:

• Bachelor’s degree in Computer Science, Information Systems, or a related field, or equivalent experience
• Proven experience administering and configuring business applications
• Understanding of database management and data integration concepts
• Experience developing reports and analytics using a modern toolset (Excel, Power BI, Tableau, SQL, SSRS, matplotlib, etc.)
• Proficient in troubleshooting software issues and providing user support
• Detail-oriented with strong analytical and problem-solving abilities
• Excellent written and verbal communication skills
• Familiarity with project management methodologies is a plus
• Experience with Viewpoint Vista, ProCore, B2W, BambooHR, Bridgit Bench, Co-Construct, Salus, or Nektar is a plus
  The salary range for this position will be discussed during the interview stage, taking into consideration candidate qualifications and experience.
  Emil Anderson Group is an equal opportunity employer, in all aspects of employment, including recruiting, hiring, training, performance management, promotions, and benefits. We base such decisions solely on job-related qualifications, skills, and abilities without regard to race, nationality, ethnicity, color, gender, political affiliation, religion/belief system, marital status, parental status, sexual orientation, age, diverse ability, or any other characteristic

• Software Administration: Configure, maintain, and update business software systems to meet the organization’s requirements. This includes user management, permissions, workflows, data integrations, and customization of interfaces.
• Process Improvement: Identify areas for process improvement and automation within software systems. Implement best practices and ensure software aligns with business goals to enhance efficiency and productivity.
• User Support and Training: Provide technical support to users and troubleshoot problems concerning business software. Develop and deliver training materials and workshops to ensure users understand and adopt tools as they evolve.
• Documentation: Create and maintain comprehensive documentation related to software administration and operation, anticipating stakeholder needs and responding effectively to user support or data quality trends requiring attention.
• Stakeholder Collaboration: Work with operations teams, management, and support groups like IT, finance, and HR to understand and diverse stakeholder needs. Interface further with third party stakeholders, vendors and consultants as required to meet said needs. Short-term travel to Kelowna to collaborate with regional stakeholders may be required on rare occasions.
• Data Management and Reporting: Establish best practices to ensure the accuracy, integrity, and security of business software data, and heuristics to monitor ongoing issues. Regularly review appropriate information to identify and rectify issues in collaboration with the relevant teams.
• Technical Support:In collaboration with the technology services team, provide occasional support of users or devices which are offline or otherwise inaccessible for remote troubleshooting.