BUSINESS/SOFTWARE ANALYST

at  British American Tobacco

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

• Proven experience in building complex solutions from scratch,
• Proven experience in building Mobile Apps (Native/PWA) or at least customer-facing solutions,
• Proven experience in system integration,
• Proven experience in product delivery from inception to maintenance
• Vast experience in requirements documentation, decomposition and backlog preparation
• Extensive experience in planning business analysis works, activities and deliverables within complex projects
• Experience in complex organization on a global scale

TECHNICAL / FUNCTIONAL / LEADERSHIP SKILLS REQUIRED

• Mobile app delivery
• Delivery of high quality specification
• Familiarity with system integrations and architecture patterns
• Understanding of XML and JSON structures, REST and SOAP
• Have experience in Data Privacy by design

EDUCATION / QUALIFICATIONS / CERTIFICATIONS REQUIRED

• University degree
• 5+ years of relevant professional experience

WHAT ARE THE KEY OBJECTIVES AND EXPECTATIONS FROM THIS ROLE?

We are looking for an experienced Business/Software Analyst that will be responsible for fleshing out mobile application requirements within the end-to-end vision and roadmap of Product Owner/Product Manager. This role main area of focus will be performing detailed requirement analysis, documenting requirements and business processes. The Business/Software Analyst will work closely primarily with the Global Product Owner/Product Manager. This position requires perfect communication skills as it involves multiple partners. To succeed in this role, you must also have solid technical background, vast experience in agile software development but also strong soft skills such as ability to clearly express ideas, critical-thinking and negotiation.

WHAT IS THE DIRECT IMPACT OF THIS ROLE ON THE TEAM OR ORGANIZATION?

End-to-end ownership of requirements traceability. Accountable over what should have been documented and where, ensuring proper control processes are in place and the requirements are always up to date. Lead the process of eliciting requirements which includes engaging with various departments regularly to get al inputs needed to complete the analysis.
Reports to: Global Product Owner
Reporting Level: Individual Contributor
Geographic Scope: Global

WHAT YOU WILL BE ACCOUNTABLE FOR

• Elicit and document business requirements with partners using a range of techniques, conducting feasibility studies, usability, requirements, risk, cost and value analysis
• Identify and obtain agreement on the requirements / features which will be most beneficial to the business and to the end consumer
• Responsible for translating business requirements into user stories with clear acceptance criteria, capturing these in the Product Backlog and own Backlog Refinement sessions.
• Provide ad-hoc business analysis and process mapping documentation when required to technical/non-technical team members
• Collaborate with all partners and team members in the software development process and business units (e.g., R&D, Product Development, Legal, Marketing) to get all the inputs required to complete requirements analysis
• Identifying and raising issues, process or scope gaps and recommend solutions/mitigations
• Pro-actively optimize WoW and contribute to agile ceremonies – sprint daily, planning, retrospective and review

At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.

• Global Top Employer with 53,000 BAT people across more than 180 markets
• Brands sold in over 200 markets, made in 44 factories in 42 countries
• Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
• Diversity leader in the Financial Times and International Women’s Day Best Practice winner
• Seal Award winner – one of 50 most sustainable companie