Business Solutions Manager

at  AlFuttaim

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

REQUIRED SKILLS TO BE SUCCESSFUL

• Strong strategic, analytical and tactical abilities.
• Proven ability to recognize issues and develop business solutions.
• Utilizing computer technology used for communication, data gathering , application testing and reporting.
• Good communication and interpersonal skills with an aptitude for communicating complex technical issues to both peers and non-technical co-workers.
• Customer Focus
• Individual Accountability
• Continuous Improvement
• Team player

OVERVIEW OF THE ROLE

Manage all existing and new business IT solutions to support the IKEA business strategy across all territories that fall under the Al-Futtaim Group.
Responsible for analysis, design, configuration, and support of Master Version processes and system solutions that improve business efficiency and productivity as well as support business goals. Identify and communicate business needs and translate business requirements into technical system requirements and functional specifications.
Responsible to guide & oversee the implementation various SPs & HFs and various IT tools for all the existing & new IKEA stores, 3PL warehouses, COCp, PoP, e-Commerce within the UAE, Qatar, Egypt and Oman with clearly defined business process & working methods that are in line within the IKEA concept & Al-Futtaim Group’ framework and guidelines.

WHAT EQUIPS YOU FOR THE ROLE

• Experience in Retail’ applications mid-management role.
• Working knowledge in Microsoft Dynamics ERP (Navision, CRM), LS-Retail & Microsoft SQL Server
• BI applications –QlikView/Sense or equivalent.
• Microsoft Nav. Certification or equivalent.