Business Support Coordinator

at  Mitie

JOB OVERVIEW

• JOB OVERVIEWReporting to the Head of National Operations, the successful candidate will provide business support to the National Operations Team by completing various responsibilities in Customer Operations. This is a fast paced and unique role offering the opportunity of liaising directly with other members of National Operations, clients and colleagues across the wider Mobile Services Division. Mobile Services is a varied, flexible and adaptable part of MITIE’s offerings to clients. This role is hybrid working from home and the Northampton Office.

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• To place orders for consumables for the business through the various supplier systems.

• To receipt subcontractors for services provided on a weekly basis on Servicetrac.
• To attend any Client/Account meetings as required
• Support the rollout of business initiatives.
• Understand and demonstrate the MITIE principles.
• To support the National Accounts Mailbox daily with the delivery of services.
• To become conversant with National Account roles to be able to provide sickness and holiday absence cover.
• To be conversant in the scheduling / closing down of jobs on relevant systems.