Business Support Manager, Single Lead Employer

at  NHS Wales Shared Services Partnership

Are you a motivated and ambitious individual wanting to make a change and wish to work for an evolving organisation with a growing Medical and Dental portfolio? If this appeals to you then an exciting opportunity has arisen to join our expanding medical workforce team in NHS Wales Shared Services Partnership. The Business Support Manager will provide comprehensive business administrative support to a team that manages and supports all Medical and Dental trainees and pre registration pharmacists across Wales for the duration of their training programme.
The Business Support Manager will act as the main channel of communication for all tripartite arrangments between Health Education and Improvement Wales and multiple host organisations. They will play a fundamental role in maintaining all of the Single Lead Employer employment systems and ensuring robust governance systems are in place between with all host organisations.
We have high standards and expect everyone to embrace our values of Listening & Learning, Working Together, Taking Responsibility & Innovating, whilst ensuring trust, honesty and compassion are implicit in everything that we do. We are adaptable, agile and flexible and pride ourselves on being a learning organisation - one where it is safe to make mistakes, where blame is replaced by opportunity, learning and improvement. Innovation is built into everything that we do. We recognise our people regularly and have an Appreciation Station, to encourage staff to applaud exemplary behaviour in one another, alongside an Annual Staff Recognition Award ceremony aligned to our values. We respect and value our people and strive for a culture of compassion and inclusivity. We are a bilingual organisation, and we have a team of Change Champions who advocate ‘This is Our NWSSP’ our principal change programme. Similarly, PROUD is our new staff network welcoming LGBT+ colleagues and allies to come together in a safe space for discussions, event planning and the opportunity to build supportive networks. We have a comprehensive benefits package where there is something for everyone, supporting health, engagement and wellbeing and includes an Employee Assistance Programme. We have over 30 Mental Health First Aiders and work in partnership with local and national organisations to ensure the well-being and resilience of our people.
We are looking for an experienced administrator with a proven track record of providing comprehensive administrative support.to large multi disciplinary services.. The post holder will be responsible for the smooth running of the Single Lead Employer medical workforce team, ensuring the management team can successfully execute their responsibilities. The Business Support Manager will act as the main channel of communication for all tripartite arrangements between Health Education and Improvement Wales and multiple host organisations The post holder will also play a pivotal role in maintaining a range of employment systems and developing and monitoring a suite of KPI’s aligned to the different tripartite relationships. We would be looking for an experienced administrator with demonstrable experience of managing a large workload in a busy office environment. Due to the nature of the role the ideal candidate would have a high level of interpersonal skills to deal with complex and sensitive information and dealing with multiple stakeholders and professional bodies. They will require excellent organisational and communication skills with demonstrable experience of maintaining multiple electronic systems

Please refer the Job description for details