Business Support Officer

at  Enersys

EnerSys is the global leader in stored energy solutions for industrial applications. We have over thirty manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100 countries. Worldwide headquarters are located in Reading, PA, USA with regional headquarters in Europe and Asia. We complement our extensive line of Motive Power and Energy Systems with a full range of integrated services and systems. With sales and service locations throughout the world, and over 100 years of battery experience, EnerSys is the power/full solution for stored DC power products.
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ROLE OVERVIEW

The Business Support Officer is responsible for providing professional and accurate administration support to both internal stakeholders and customers. The incumbent will be adept in navigating all systems employed by EnerSys and will synthesize their systems and process understanding with various business requirements.

MAIN RESPONSIBILITIES

• Administration
  o Provide effective administration to Operations whilst meeting advised deadlines.
  o Create and maintain administration systems and procedures for all facets of your role, maintaining and updating them as changes occur, such that the administration function can run smoothly in your absence based on current procedures.
  o Ensure activities are carried out efficiently and effectively, measured by outcomes and time invested.
  o Display accuracy and attention to detail in all aspects of the role.
  o Provide relief reception during peak times and staff leave.

o Assist with project based work and other duties as required.

• Systems

o Create and maintain Projects within Pronto & Forth Shift, including the management of budgets, variations, sales orders, purchase orders, forecasting, cost bookings, stock management.
o Liaise with Operations staff on new and changed information affecting orders.
o Ensure anomalies and concerns are escalated and resolved without delay.
o Ensure systems and procedures are followed for all matters affecting production and administration.

o Adhere to processes and workflows implemented within EnerSys nominated systems such as SharePoint, Salesforce, MS Office, Smartsheet, etc.

• General

o Ensure anomalies and concerns are escalated and resolved without delay.
o Maintain regular consistent and professional attendance, punctuality, personal appearance, and a pleasant, confident phone manner.
o Display a friendly, consistent, and helpful manner, always displaying a professional appearance and manner.
o Use your initiative and make constructive suggestions that improve our operational or financial performance (faster, better, cheaper ways of doing things)
o Contribute to building a successful team environment.
o Promote the company brand.undefined