Business Support Officer - Rostering
at Mount Alexander Shire Council
Victoria, Victoria, Australia -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 31 Jul, 2024 | USD 65512 Annual | 18 Jun, 2024 | N/A | Good communication skills | No | No |
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Description:
Applications closing on 01 July 2024, 09:00 AM
Reference number
24-35
Job Type
Full Time
Package
Band 4
Full time
Ongoing
Band 4, $65,512 pa + Super
Closing date: 9am on Monday 1 July 2024
Mount Alexander Shire is known for its local food and wine, for a vibrant arts community and breathtaking natural surrounds.
Perfectly located in Central Victoria, around 30 minutes from Bendigo by car or rail, and with Melbourne only 90 minutes away, you’ll enjoy a balanced lifestyle with great services, schools and homes in townships like Castlemaine and Maldon.
Responsibilities:
THE ROLE
Our tight-knit team operates with a solutions-focused, client-first approach to service delivery.
This is a fast-paced and dynamic role, acting as the conduit between clients and Direct Care Workers, and is crucial to our service provision success.
Key responsibilities undertaken by the Business Support Officer – Rostering include:
- Providing flexible and responsive scheduling of support services to meet clients’ needs
- Timely communication with clients, families and staff regarding service changes
- Administration of client and staff rosters, with consideration to consistency, efficiency and fairness, whilst maintaining Direct Care Worker minimum contracted hours
- Undertake other administrative tasks as directed by your supervisor
To be successful in this role you will have:
- Strong organisational and time management skills, and able to prioritise tasks and meet deadlines, demonstrating a focus on client satisfaction
- Excellent communication and interpersonal skills, with the ability to build positive relationships with internal/external customers
- Previous experience in a high-volume rostering / scheduling role
- Attention to detail, with exceptional administration and accurate data entry skills
- Able to demonstrate a calm, empathetic and professional customer focus
- Previous experience in an aged care, disability or healthcare environment is highly desirable
- Understanding of the Aged Care Quality Standard
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospital/Health Care
Pharma / Biotech / Healthcare / Medical / R&D
Health Care
Graduate
Proficient
1
Victoria, Australia