Business Systems Analyst, Digital Investing Engineering

at  Questrade Financial Group

Questrade Financial Group (QFG) of Companies is committed to helping our customers become much more financially successful and secure.
We are everything a traditional financial institution is not. At QFG, you will be constantly moving forward, bringing the future of fintech into existence. You will be a part of a collaborative team that cares deeply about our mission and each other. Your team members will help you conquer challenges, push boundaries and discover what you are truly capable of.
This is a place where you can explore, discover and learn with continuous growth. As a diverse and inclusive place to work, there are flexible working arrangements so you can unleash your creativity and curiosity with no limits. If you share the same sense of infinite possibility, come shape your future at Questrade.

What’s in it for you as an employee of QFG?

• Health & wellbeing resources and programs
• Paid vacation, personal, and sick days for work-life balance
• Competitive compensation and benefits packages
• Hybrid and flexible work arrangements
• Career growth and development opportunities
• Opportunities to contribute to community causes
• Work with diverse team members in an inclusive and collaborative environment

What’s it like working as a Business Systems Analyst at Questrade?
At Questrade, we bring digital solutions into our investment needs. Our Business Systems Analysis team is the conduit between our Technology department and various lines of business, to build and improve our platforms.
The Business Systems Analyst gathers business requirements for the engineering team and communicates technical milestones for business stakeholders. This role requires a strong understanding of software development for trading systems. With knowledge from both technical and business perspective, the Business Systems Analyst would also be the Subject Matter Expert and Product Owner for Agile teams.
Need more details? Keep reading…

KNOWLEDGE / SKILL REQUIREMENTS:

• You have worked in teams to develop software applications: desktop, web, and/or mobile
• You enjoy solving business problems and recommend scalable solution
• You understand how REST APIs and gRPC are used to build cloud-based applications, and know how to use Postman
• You have invested in the stock market or cryptocurrency, and have your own rationale in deciding a good investment
• You are always curious to learn and understand how applications work behind-the-scenes, always ask why, why not
• You are a team player who enjoys working in a fast-paced environment
• You want to make better Questrade products to use them yourself
• You enjoy defining scope to bring ambiguous project into a reality
• You understand the importance of mapping workflows into diagrams, and enjoy dealing with large data set in spreadsheets
• You can convey importance of technical improvements to business stakeholders naturally, like fixing a production bug
• You are a brilliant detective at troubleshooting issues on your product
• You are excellent at time management and prioritization
• You enjoy product ownership by understanding how it works from end-to-end, and knowing how consumers will use your product

EXPERIENCE / EDUCATION:

• 2+ years working as a Business Analyst, Product Owner, or technical role within the financial services industry
• Work experience or knowledge in investments industry: discount brokerage and wealth management
• Bachelor’s degree in Engineering, Computer Science, IT, Business, and/or Finance with relevant work experience

Additional kudos if you…

• Completed or pursuing Canadian Securities Course (CSC®), Certified Scrum Product Owner (CSPO®), Certified Scrum Master (CSM®), Certified Business Analyst Professional (CBAP®) or equivalent
• Closely worked with JIRA, Confluence, Gitlab or equivalent tools
• Experience with MSSQL, Power BI or equivalent database tools
• Knowledge in banking and/or cryptocurrency industry
• Software development and/or entrepreneurial experience

Sounds like you? Click below to apply! #LI-CP1
At Questrade Financial Group of Companies, with multiple office locations around the world, we are committed to fostering a diverse, inclusive and accessible work environment. This is an environment where individuals are treated with dignity and respect. Here, the unique skills and experience you bring will be valued. You will be supported and motivated, so that you can harness your unlimited potential. Our team reflects the diversity of the communities we serve and operate in. Having a collaborative and diverse team helps us push boundaries to bring the future of fintech into existence—not only for the benefit of our customers, but for those who build their career with us.
Candidates selected for an interview will be contacted directly. If you require accommodation during the recruitment/selection process, please let us know and we will work with you to meet your needs

• Work with various business stakeholders to identify solutions, define requirements, determine feasibility, and plan timelines
• Create and maintain product roadmaps for the applications within your portfolio, then ensure successful product delivery by proactively identifying risks and removing roadblocks
• Work closely with engineering teams and designers to build and improve investment products
• Elicit, define, analyze and document requirements for new/existing products, processes, and projects through their lifecycle, then ensure what is delivered meets the objectives
• Think like the consumers and business owners to understand the business problems, and can breakdown the requirements into meaningful user stories for the engineering team
• Exhibit confidence, apply critical thinking, like to innovate, and keep up with technology and competitor products and services to solving business problems for the organization
• Provide solutions for new services and make recommendations to improve product quality, reliability, performance, and scalability
• Have overall product ownership, prioritize tasks, and make strategic decisions
• Help with testing of the functionality, security, and overall performance of the products
• Contribute to a culture of continuous improvement and operational excellence by identifying and implementing process improvements wherever appropriate
  So are YOU our next Business Systems Analyst? You are if you…