Business Systems Analyst

at  Huntington Bank

SUMMARY:

The Business Systems Analyst 3 provides advanced systems support for assigned business unit or assigned application(s).

BASIC QUALIFICATIONS:

• Bachelor’s Degree
• 5+ years of related experience or an additional 2+ years of IT experience that includes IT Analytics, IT Troubleshooting, or IT Customer Service may be considered in lieu of Bachelor’s Degree

PREFERRED QUALIFICATIONS:

• Excellent verbal and written communication skills.
• Strong interpersonal skills with the ability to focus on customer service and to work well with other IT colleagues, vendors and business groups.
• Strong documentation skills.
• Strong analytical and problem-solving skills and the ability to work collaboratively with other departments to resolve issues
• The BSA will conduct comprehensive requirements reviews with project stakeholders, development, architecture and QA teams.
• The individual must be self-motivated with a passion for service excellence.
• The individual must have proven organizational skills with the ability to develop a detailed work plan to ensure project success.
• The individual must be able to research issues and determine and document cause as well as take appropriate corrective actions.
• Experience with system testing and documentation
• Proficient in the use of Microsoft Office products (Project, Word, Excel, PowerPoint, and Visio
• Experience with Quality Center or equivalent defect management experience
• Experience with SQL, data mapping and data mining.
• Experience supporting file transmission processes like FTPs, FTP, FTPs.
• Experience with Accounting and Reconcilement applications
  Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)
  Yes

• Maintains, monitors, updates assigned application systems.
• Researches complex problems and takes appropriate action to correct.
• Analyzes existing systems or procedures and identifies technical or procedural improvements.
• Develops and provides documentation for users and training purposes.
• Develops operational procedures for products, services and systems.
• Design processes to meet regulatory requirements.
• Develops, generates, special or ad hoc reports.
• Provides technical support to business unit, customers, management and other users.
• Acts as liaison between software vendors and business unit or between users and other corporate areas.
• May serve as lead analyst in training or projects.
• Performs other duties as assigned.