Business Systems Analyst - NetSuite

at  Samsara

WHO WE ARE

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

FLEXIBLE WORKING

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

ABOUT THE ROLE:

The Business Systems team makes systems/processes more efficient, reduces manual, low-value work, and enables the company to run better, make better choices, and ultimately be more profitable. Our company is unique in that we are a truly hybrid hardware and SaaS business. This creates new challenges in both Order-to-Cash and financial processes. We are seeking a creative, intellectually curious individual to collaborate and solve for these complex needs.
As a Business Systems Analyst, you will support the vision for Samsara’s Finance and ERP (NetSuite) systems. You will be responsible for becoming a go-to SME for our business partners, initiating and delivering on large and complex projects.. We are a high-performing team where everyone pitches in. You will roll your sleeves up and help with support particularly during month/quarter end also spending time on internal testing to ensure release quality.
The ideal candidate will have a background and hands-on experience in areas such as Quote-to-Cash, Record-to-Report, and custom solution design experience with a solid problem-solving mindset, excellent interpersonal communications, diligent time management skills, team-oriented, and a strong work ethic. NetSuite and professional certifications are a plus! This role will collaborate with developers, engineers, and other BSAs within Samsara on strategic projects.
This role is open to candidates residing in Canada, Mexico, and the US except the San Francisco Bay Area (125 mi. radius from 1 De Haro St, San Francisco) and NYC Metro Area (50 mi. radius from 131 W 55th St, New York).

IN THIS ROLE, YOU WILL:

• Identify and collaborate effectively with key ICs and leaders across Finance, IT, Sales, Supply Chain, Operations, FPA, and more to solve key business challenges through implementing best practice solutions which can include process change, configuration, and/or customization
• Perform complex business and systems analysis work to provide forward-thinking, long-term technical solutions. Understands business processes and solutions agnostic of specific systems and can document and articulate outcomes to both IT and business users as needed.
• Participate in cross-functional requirement sessions to elicit, document, and define business requirements to identify functional scope for enterprise-size projects. Able to identify unspoken/ conflicting requirements and drive meaningful change even going against the grain (as needed)
• Assist with design and system configuration within NetSuite, and other key financial systems
• Prepare and review documentation for current processes, pain points, and assumptions for finance systems and continuously identify opportunities that will streamline workflows and processes within accounting
• Draw from your experience to recommend changes in development, maintenance, and system standards that improves the team and our users’ experience while delivering long-term scalabilityAssist in the ongoing administration of NetSuite and other finance systems as part of a team effort
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• create/ modify user roles and permissions, item configuration, workflows, custom fields, custom records, dashboards, advanced templates, multibook entities, searches, reporting changes, related administration duties, etc.

• Maintain our critical business systems: coordinate system upgrade activity, respond to issues and incidents, and provide day-to-day administration of the critical business systems that drive our global finance operations
• Support for key month/quarter-end close processes (on call)
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

MINIMUM REQUIREMENTS FOR THE ROLE:

• Bachelor’s degree or equivalent work experience
• 2+ years of relevant experience with the Netsuite platform
• Experience with supporting integrations between Netsuite and other business systems (for example Salesforce, Concur, Adaptive, HRIS systems, Tax systems, Zuora, etc.)
• Understanding of key financial business processes (Emphasis on Quote-to-Cash and Record-to-Report, additional modules are a plus!)