Business Systems Support Analyst

at  The Citco Group Limited

JOB DESCRIPTION

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs.
For more information about Citco, please visit www.citco.com

QUALIFICATIONS

• You are experienced in supporting applications
• You have experience working with ViewPoint/Entity Management and ComplianceWise/Transaction Monitoring Software which is preferred
• You are a business analyst/application support for similar organization
• You are a well-rounded individual capable of performing several roles
• You have the ability to work in a fast paced, complex IT environment
• You have a Technical and/or Accounting Degree or equivalent work experience
• You are a proactive person willing to accept responsibility and provide leadership
• You have expertise in IT training/management in Trust/Financial Services industry which is preferred
• You have demonstrated knowledge and skill managing change
• You have demonstrated proficiency in interpersonal and communication skills including verbal and written English
• You have demonstrated knowledge in technical aspects of 3rd party vendor applications and interfaces

• You will be responsible in Viewpoint and ComplianceWise Software data analysis, support and management
• You will provide User Training and Management of all software/business processes
• You will be responsible for Production and Business Process SupportYou will be involved in Testing and Implementation of new applications/systems and providing detailed communication, training and
• up support to all staff
• You will be responsible for User Request for Enhancements Specifications and work with the Business Divisions to produce comprehensive business requirements and detailed specifications for existing and new financial functionality, interfaces and reports. Analyze enhancement requests, defects and other issues, translating them into professional financial specifications