Bylaw Compliance Officer

at  The City of Spruce Grove

ABOUT US

The City of Spruce Grove is a fast growing, dynamic city committed to building and maintaining a fiscally responsible community that serves our residents, attracts visitors, and promotes future growth.
The “Values, We Live By” are accountability, communication, leadership, integrity, and respect while we work towards maintaining a work/play balance.
We are an organization that cares, an organization that is committed to our city and committed to you. The City of Spruce Grove is committed to public service, where everyone feels empowered to contribute their best work. We believe that by working together in a spirit of collaboration and respect, we can achieve great things.

REQUIRED QUALIFICATIONS

• High School Diploma and a Secondary School Diploma in a field related to the position (i.e., Law Enforcement, securities, public administration, land use planning). Equivalency will be considered.
• Accredited Police Training and/or Basic Peace Officer Training.
• One (1) year of experience in enforcement, security, or military related experience.
• Advanced communication skills and excellent presentation skills.
• Excellent interpersonal skills.
• Excellent collaborative negotiation and problems solving skills.
• Advanced knowledge enforcement procedures and tactics (i.e., OC Spray, Baton, Handcuffs, Patrol vehicle).
• Advanced knowledge of the Municipal Government Act, as well as provincial and municipal policies, procedures, and bylaws.
• Knowledge of municipal bylaws and regulations.
• Knowledge of development practices.
• Knowledge of court procedures.
• Ability to work effectively and professionally with all levels within the organization and externally.
• Ability to exercise independence and judgement, while maintaining an enhanced level of confidentiality.
• Ability to express ideas and concepts effectively and persuasively.
• Strong customer service orientation and the ability to build positive, productive business relationships.
• Ability to exercise tact and diplomacy in interpersonal dealings which are difficult, highly sensitive and confidential and may involve exposure to the media or public criticism.
• Highly developed dispute resolution skills.
• Ability to analyze and interpret administrative procedures, regulations, legal documents, and legislation.
• Enhanced knowledge of Microsoft Outlook, Word, Excel, Teams, and PowerPoint.

ASSET QUALIFICATIONS

• Recent experience in development compliance preferably in an urban municipal environment.
• Safety Codes Training.
• Pressure Point Control Tactics (PPCT) Training.
• One (1) year of experience in enforcement, security, or military related experience.
• Applied Land Use Planning Certificate.

Development Compliance and Enforcement

• Enforce statutes as appointed and conduct related inspections.
• Proactively investigate complaints and inquiries in relation to the Community Standards Bylaw for Construction Site Cleanliness, and Traffic Bylaw, including Mud Tracking.
• Educate the public regarding compliance with the related bylaws.
• Conduct site inspections as required following acceptable practices and timelines.
• Issues warnings, orders, and tickets for non-compliance in accordance with City procedures.
• Prepare files and court briefs, as well as give evidence in court.
• Support Planning and Development with compliance of Land Use Bylaw and Business Licence Bylaw by delivering stop orders, issuing tickets, and accompanying staff for complex development-related site investigations.
• Collaborate with Planning and Development staff on compliance issues guided by multiple bylaws e.g., noise and nuisance.
• Work with property owners and businesses to bring properties into compliance.
• Coordinate enforcement and compliance efforts with internal City and provincial departments.
• Maintain files and records related to violations; prepare a variety of written reports, memoranda, and correspondence.

Partner Relations

• Assist stakeholder departments and the development community to understand City bylaws and the enforcement process.
• Proactively meet and develop relationships with builders operating within the City.
• Maintains positive public relations and develops, plans, and implements community safety, education, and enforcement programs
• Attend meetings with various partners as a representative of the City, focusing on compliance (i.e., Chamber of Commerce or the Canadian Home Builders Association - Edmonton Region).
• Coordinates efforts with other community professionals such as police officers, court officials, peace officers, and safety codes officers.
• Act as a compliance specialist in providing information to other service areas regarding processes and requirements.

Other Duties

• Performs city patrol on foot, by bicycle or vehicle enforcing non-moving municipal traffic bylaws and other city bylaws and regulations, including the identification and removal of homeless encampments (when necessary)
• Responds to calls for service under municipal legislation including animal control (when necessary).
• Performs administrative duties associated with court time preparation and appearances in court.
• Responds to RCMP requests for services for non-injury motor vehicle collisions or other support.
• Understand and adhere to City policies, procedures, and standards, whether written or implied, as amended from time to time.
• Contribute to a positive safety culture by always acting in a safe manner and complying with City safety policies and procedures for staff and contractors.
• Perform other job-related duties.