Cadillac Warranty Clerk
at Jeff Wyler Automotive Family
Fairfield, Ohio, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 24 Jun, 2024 | USD 18 Hourly | 25 Mar, 2024 | N/A | Communication Skills,Warranty,Instructions,Customer Service,It | No | No |
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Employment Type:
Full Time | Part Time |
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Contract to Hire – Corp 2 Corp |
Description:
Come see why the Jeff Wyler Automotive Family was voted one of the Top Work Places in 2018, 2019, 2020, 2021, 2022 & 2023!
WARRANTY CLERK SKILLS AND QUALIFICATIONS:
- High School Diploma or the equivalent
- Team oriented
- Flexible and focused on maintaining a high level of customer service
- Ability to read and comprehend instructions
- Professional personal appearance
- Excellent communication skills
YOU KNOW WHO WE ARE! YOU KNOW WHERE WE ARE! COME JOIN US!
With honesty and integrity for over 50 years, the Jeff Wyler Automotive Family has provided service, satisfaction and value to our customers. This isn’t just a job, it’s a career that lends a good way of life that our employees enjoy
How To Apply:
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Responsibilities:
- Review all warranty claims and administer it with warranty awarded
- Coordinate with manager and prepare repair order for authorization as per warranty requirement
- Assist various departments and fulfill all warranty requirements
- Assist customers with all warranty service and prepare associate documents
- Monitor all customer inquiries and requests on all warranty issues
- Supervise all information and update database and prepare require filling documents
- Maintain knowledge on various warrant programs by active participation in education programs
- Ensure customer satisfaction and ensure compliance to all warranty specifications
- Evaluate databases and complete all data entry for warranty claims and filings
- Prepare and maintain all warranty documents according to distributor and manufacturer requirement
- Monitor defective products and withdraw specific batch of products if required
- Manage all warranty claims, resubmit claims of required and ensure appropriate action
- Monitor all body shop applications and monitor all outstanding applications
- Coordinate with account departments and settle all warranty claims
- Prepare documents for all warranty papers and mention repair order number and date of replacement
- Maintain records of customer details and warrantor references
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospital/Health Care
Banking / Insurance
Administration
Diploma
Proficient
1
Fairfield, OH, USA