Campaign Specialist

at  Teleperformance

ABOUT US:

Teleperformance is a worldwide leader in client experience management and contact center business process outsourcing. With more than 410,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely.
Ranked 11th in the world’s Top 25 Best Workplaces by Fortune Magazine, in partnership with Great Place to Work; Best Employer certification earned in 64 countries covering more than 97% of the total workforce.

QUALIFICATIONS:

• Bachelor’s degree, College degree or equivalent Degree.
• 1-year minimum experience in consultative Selling: managing a portfolio of customers, identifying customers/partners’ needs, focusing on customer goals, results and client satisfaction.
• Strong desire to meet or exceed productivity, readiness, sustainability, and task points, compliance and customer satisfaction targets.
• Strong verbal and written communication skills to pitch on the phone and compose compelling proposals.
• Proven track record of target overachievement, strong sales attitude and desire to meet and overachieve multiple KPIs and Sales Quotas.
• Knowledge of Google Ads or any Digital Marketing tool, understanding the synergy between different products, how to translate comprehensive marketing strategies into campaigns, and drive successful results.

SKILLS:

• Understanding of sales cycles including prospecting, communicating, negotiating and the ability to sell based on value, not price.
• Excellent verbal and written communication skills within the required language(s).
• Dependable, reliable with a strong work ethic.
• Analytical and creative mindset, ability to solve problems.
• Proactive, organized, responsible, proven ability to work well with a team.

• Pitch and impact assigned customers in accordance with training provided, standards and policies with a focus on deep-level insights, customer success, upsell strategy, and strong relationship management.
• Serve as a trusted consultant with customers to onboard, develop and optimize advertiser’s campaigns.
• Interpret and develop business plans focused on driving customer goal achievement.
• Hit productivity, upsell, and customer impact targets.
• Handle a moderate volume of potential clients on a daily basis through outbound and inbound calls, aligning support with opportunities.
• Manage daily activities independently and proactively based on customer needs and incentives.