Cancer Information Sr. Specialist

at  Canadian Cancer Society

Job Title: Cancer Information Sr. Specialist
Location: Toronto / Hamilton
Work Model: Hybrid Work Model
Salary Band: 5 ($56,000 - $84,000 CAD)

QUALIFICATIONS:

• More than 1 year, up to and including 3 years - some practical or job-related experience.
• Minimum of Bachelor’s degree in nursing, social work, dietetics etc.
• Previous or current registration in a Regulated Health Professional College (e.g., College of Nurses of Ontario) preferred.
• Experience in a front-line, public-facing professional environment or role
• An excellent command of English in oral and written forms; bilingual in English and French is an asset
• Ability to multi-task
• FR/EN bilingual an asset – not a requirement
• Experience in the use of common computer software (Office suite or others)
• Minimum of one year of related practical or clinical experience, or an equivalent combination of education, training and experience.
• Strong client service, supportive care, communication, active listening and interpersonal skills which contribute to a compassionate and caring experience
• Strong information management and analytic skills, and excellent attention to detail, which contribute to high quality mission outcomes
• Data management and database acumen; ability to sensitively collect personal information from clients, and accurate entry of client data in the CRM, which contributes to the CCS mission data strategy analytics, KPI reporting, and operational analyses
• Expert verbal and written communication skills including the ability to communicate complex cancer information in a clear and understandable manner, write clearly and succinctly in a variety of communication settings and styles;
• Ability to identify and escalate organizational risks as identified through workload.
• Ability to work within a team, and receive and adapt performance in accordance with quality assurance feedback