Cancer Pathway Navigator - Peterborough

at  North West Anglia NHS Foundation Trust

We are looking for 2 highly motivated individuals to join our team as a Cancer Pathway Navigators.
The primary purpose of the role is a central point of contact for patients on a ‘rapid diagnostic, suspicious of cancer pathway’; helping to ensure the individual needs of the patient are supported, that care is built around those needs; as well as facilitating seamless, coordinated pathway delivery including through escalation to relevant departments; and a better, more personalised diagnostic experience for patients.
They will work closely with the wider cancer team (both clinical and administrative), as well as other key health and social care providers, to enable person centred care and efficient implementation of the pathway and achievement of the 28 Day Faster Diagnosis Standard.
They will be involved from the beginning of the pathway and up to the point of definitive diagnosis (whether cancer or not). They will maintain effective communication both with and on behalf of the patient – signposting to other resources and information as defined by patient needs; and liaising with staff and services to ensure tests and appointments are scheduled in a timely manner. It is envisaged that the Pathway Navigator will have a specific focus on the more direct support of harder to reach patient groups e.g. Learning Disabilities, ‘non-engagers’ etc.
*Please note we are not eligible to sponsor for this post*
To act as a single point of contact for patients (and carers) throughout the early stages of their pathway, supporting the delivery of a seamless, high quality and efficient service for patients
To help navigate patients through key pathway steps
Liaise with other departments and organisations to ensure that investigations, opinions and treatments are sought in a timely fashion
To help reduce patient cancellations, non-attendance for diagnostic tests and clinic appointments, therefore influencing progress through the site specific rapid diagnostic pathway
To undertake a range of administrative duties which facilitate and support co-ordination of care and pathway steps including assisting in the arrangement of appointments, tests, admissions etc. and ensuring effective communication with patients to promote understanding, provide information, minimise anxiety and foster engagement.
To work collaboratively with Cancer Services (particularly MDT co-ordinators and Trackers), clinical and operational teams in the navigation and delivery of pathway steps; and to escalate issues of pathway delay in a timely fashion and in accordance with pathway milestones and organisational procedures
Where relevant, to attend the organisation’s cancer PTL meetings in order to provide feedback on pathway problems (individual or collective) and receive direction/actions to unlock pathway bottleneck
We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.
As part of our commitment to supporting our employees we offer a range of benefits including:
Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);

Please refer the Job description for details