Capital Learning Consultant

at  CAPITAL GROUP INVESTMENT MANAGEMENT PTE LTD

The successful candidate will be responsible for shaping and enhancing EACG Asia’s client education capabilities, taking responsibility for our existing external Capital Learning programs.
As part of the Europe Asia Client Group (EACG) Capital Learning team, he/she will work in partnership with EACG leadership, sales, marketing, and client servicing to understand and define short and longer-term expectations for training capabilities (physical and digital) in Asia. He/she will build and deliver training programs and contents for financial intermediary clients and design and coordinate training sessions for institutional clients. Coverage will be for the entire Asia Pacific region excluding Japan where we have dedicated country coverage.

EXPERIENCE AND QUALIFICATIONS:

Required :

• Experience in teaching and coaching others, ideally within the financial industry.
• Fluency in English, Cantonese and Mandarin (spoken and written, business to native level).
• Credibility with internal and external stakeholders and the ability to work with others.
• Competency in computer and database skills like Word, Excel, and specifically PowerPoint.
• Flexibility to travel frequently in the Asia Pacific region where required.

Preferred :

• University degree preferred with at least ten years related working experience in the investment management industry and / or financial services, ideally in a training function.
• Experience creating and delivering training to clients, ideally across financial intermediary and institutional channels.
• Experience in marketing or sales, and/or client-facing roles especially dealing with Asian local distributors would be an advantage.
• Related professional exams and certifications.

KEY SKILLS AND KNOWLEDGE:

• Excellent written and oral communications skills, as well as presentation skills including the ability to create and deliver persuasive, engaging and well-structured presentations.
• Excellent team player who is client focused and detail-oriented, able to multi-task and interact with all levels of staff in a fast-paced environment.
• Ability to deal with ambiguity and work with limited guidance or definition.
• An agile learner with a client centric mindset.
• Excellent interpersonal and collaboration skills, and professional service orientation to develop working relationships and maintain appropriate rapport with internal and external contacts to enable effective completion of business objectives.
• Ability to prioritize assigned work and complete work in a timely manner.
• Intellectual curiosity, excellent analytical skills, critical thinking and sound judgment in problem resolution of moderate complexity.
• Demonstrates proactiveness and initiative in identifying challenges/opportunities and recommending solutions.