Care Co-ordinator - Tallaght

at  Connected Health IE

WHAT WE OFFER:

• Competitive annual salary
• EUR200 Sign On Bonus
• 20 days holiday plus bank holidays
• Opportunities for continual healthcare training & development
• A lucrative refer a friend scheme - EUR200 per referral*

ABOUT THE ROLE

It is the responsibility of the Coordinator to assist and work closely with the designated Client Care Manager to monitor and build on an area within the company.
The Coordinator will support the Client Care Manager to achieve the aims and objectives of the Company and maintain the level of quality in the service provided to the Service Users in accordance with the Company’s Quality Assurance Policy.
To assist the Client Care Manager in liaising with Care Managers, HSE, prospective Service Users, NOK, health professionals and other agencies connected with training and development of the service. Liaise with Care Assistants on daily queries.
Working Hours: Monday - Friday 8.30am - 5.00pm or 9.00am - 5.30pm

ROLES & RESPONSIBILITIES:

• Maintain all client activity on IT system
• Creation and maintenance of accurate staff rotas across multiple care packages to ensure continuity of care
• To use excellent time management and organisation, along with forward planning to meet tight deadlines
• To be flexible and capable of assisting colleagues in the department as and when necessary
• Prepare handover materials at the end of shift
• To represent the Company in a professional manner always, on the telephone, face to face or in written communication
• To be aware of the Quality Assurance Policy of the Company in the provision of a quality service to the Service Users
• To maintain confidentiality always and carry out the Company’s Confidentiality Policy
• To report to the Client Care Manager, Assistant Manager and Director of Care any issues regarding the safeguarding of clients
• To ensure the continuous improvement of service delivery
• To report to the Coordination Manager any issues regarding the safeguarding of clients