Care Organiser - Scheduling

at  Uniting AgeWell

ABOUT US:

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or residential services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 4300 and 600 volunteer staff are committed to high quality services and care.
Uniting AgeWell provide a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org

Working out of our office in Wangaratta, this role will see you assist with our intake of home care services. Utilising your astute customer centric skillset, you will work closely with Community Team Leaders and Care Advisors to provide high quality care services to our clients through Eastern Metro region.
You will be the key contact for clients and play an active role in supporting our Care workers maintaining day-to-day service delivery and coordination of client services including: scheduling, intake, records management, monthly reporting and document control.
This is a Full Time role working Monday - Friday, 9am - 5pm.