Care Quality Administrator - Peterborough

at  North West Anglia NHS Foundation Trust

Assist in the provision of an efficient and responsive service required to support the Care Quality Senior Leadership Team. Work without direct or on-site supervision during line managers absence. To provide efficient and comprehensive administration support to the Care Quality Senior Leadership Team, primarily the office of the Chief Nurse and the Care Quality Support Manager and her Deputy.
Responsible for handling telephone enquiries and other communications with tact, diplomacy and confidentiality at all times.
Manage emails effectively and in a timely way and ensure that high priorities are escalated to the appropriate person.
Maintain an accurate, open, electronic diary system.
Be responsible for liaising with the Executive Assistant to the Chief Nurse and the Care Quality Support Manager and her Deputy, and other Trust personnel along with external contacts, to obtain information and update reports in a timely fashion, for example information for sharing with the Care Quality Commission (CQC).
Prioritise workload by observing any deadlines, using your own initiative and support the overall workload priorities of the Care Quality Directorate.
Typing of correspondence e.g. letters/reports and Teams meeting recordings.
Work flexibly and liaise with members of the Care Quality Admin Team to maintain and ensure the smooth running of the service, including providing cover during staff absences.
To work unsupervised and proactively as part of a team and with colleagues within the Directorate using initiative, tact and confidentiality.
Follow policies within own role / adhoc requirements to review and propose changes to policies and procedures in own area.
Ensure that you have an awareness of current issues within the Care Quality Directorate and in other areas of the Trust.
We are dedicated to fostering diversity and inclusivity within our workforce and warmly welcome applications from individuals of all backgrounds, with a particular emphasis on encouraging those from disabled, Black, Asian and Minority Ethnic (BAME) communities, as well as candidates from our local area.
As part of our commitment to supporting our employees we offer a range of benefits including:
Generous annual leave entitlement starting at 27 days and increasing to 29 days after five years of service and 33 days after 10 years of service, in addition to the national Bank Holidays (pro-rata for part time staff);

MEMBERSHIP OF THE NHS PENSION SCHEME:

Flexible working opportunities;
Enhanced hourly rates for unsociable hours e.g. night shifts, weekends, bank holidays;
Opportunities for career development and training to help you progress in your role;
Wellbeing support and activities to promote a healthy work environment;
Access to our in-house physiotherapy service;
On-site canteens offering subsidised meals;
Subsidised staff parking (currently free);
Free Stagecoach Bus Travel to and from work within Cambridgeshire and Peterborough
We strive to create a supportive and inclusive workplace where employees feel valued and empowered to excel in their roles. Join us and become part of a team dedicated to making a positive difference in our community.
Please see detailed Job Description and Person Specification attached for more information regarding this role

Please refer the Job description for details