Career Development Program: Commercial Loan Servicing Associate

at  Wells Fargo

Career Development Program, in support of the OneTen Coalition
Wells Fargo joined OneTen, an organization that aims to close the opportunity gap for Black talent and others who do not have a four-year degree. Wells Fargo, partnering with OneTen and other coalition members, provides entry- to mid-level hiring opportunities, hiring candidates into jobs that offer career development, create opportunities to earn success, and ignite potential for generations to come.
The Career Development Program, an in-house DE&I talent program that directly supports our partnership with OneTen, targets roles requiring less than 5 years of experience with low risk of automation.
Learn more about our program at Career Development Program .

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

Required Qualifications:

• 6+ months of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Knowledge and understanding of collateral documentation, such as, but not limited to mortgages, vehicle title, UCC’s etc
• Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
• Experience navigating multiple computer systems, applications and utilizing search tools to find information
• Strong attention to detail and accuracy skills
• Good verbal, written, and interpersonal communication skills
• Experience delivering results in a fast-paced, deadline driven environment
• Ability to influence and collaborate to drive business results and process improvemen

Wells Fargo is seeking a Commercial Loan Servicing Associate for the Chief Operating Office, Wholesale Lending Ops team and is open to any of the following locations: Charlotte, NC; Dallas, TX; Roanoke, VA. Learn more about the career areas and lines of business at wellsfargojobs.com/en/business-divisions .

In this role, you may:

• Provide support for servicing activities for commercial products, commercial real estate, and problem loans
• Coordinate resolution of open issues with customers; and interact with internal and external customers
• Provide customer service, loan and regulatory diligence, and ongoing portfolio maintenance, related to low to medium tasks and deliverables
• Evaluate and upload data into the systems of record
• Serve as an escalation point in the resolution of client issues
• Receive direction from supervisor and exercise judgment within defined parameters which developing understanding of function, policies, procedures, and compliance requirements
• Provide guidance and training to peers
• Ensure compliance with all bank policies, procedures, and regulatory requirements
• Provide information to managers, functional colleagues, and stakeholders, including internal or external customers if applicable

Required Qualifications:

• 6+ months of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Knowledge and understanding of collateral documentation, such as, but not limited to mortgages, vehicle title, UCC’s etc
• Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
• Experience navigating multiple computer systems, applications and utilizing search tools to find information
• Strong attention to detail and accuracy skills
• Good verbal, written, and interpersonal communication skills
• Experience delivering results in a fast-paced, deadline driven environment
• Ability to influence and collaborate to drive business results and process improvement

Job Expectations:

• This position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship

For information about Wells Fargo’s employee benefits, please visit Benefits - Wells Fargo Careers .
Wells Fargo only considers candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.