Career Opportunities: Guest Experience Lead, Front Office (1077)
at Resorts World at Sentosa Pte Ltd
Sentosa, Southwest, Singapore -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 26 Sep, 2024 | Not Specified | 27 Jun, 2024 | 2 year(s) or above | Coaching,Hospitality Industry,Interpersonal Skills,Time Management | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
REQUIREMENTS
- Diploma in Hotels/Hospitality Management or its equivalent
- Minimum 2 years’ experience in hospitality industry, preferably in 5 star hotels
- Good interpersonal skills with effective multi-tasking, time management and problem solving skills
- Knowledge in supervisory functions like staff rostering, room assignment, requisition order, basic training and coaching
- Able to perform shift working, including working on weekend and public holiday
Responsibilities:
- Perform check-in and check-out for hotel guests in the most professional and efficient manner to ensure high level of guest satisfaction
- Initiate and maintain effective coordination and communication within the Front Office and other departments especially Housekeeping to ensure seamless experiences for all guests
- Perform room controlling duties in accordance to forecasted occupancy, VIP stays, group check ins, special requests
- Ensure the Front Office team operates with a sales attitude and all Team Members are aware of the resorts-wide sales opportunities
- Maintain the confidentiality of all guests and business practices of the Resort
REQUIREMENT SUMMARY
Min:2.0Max:7.0 year(s)
Hospitality
Hotels / Restaurants
Hospitality
Diploma
Management
Proficient
1
Sentosa, Singapore