Career Pathways Coordinator

at  LiveBetter

ABOUT US:

LiveBetter Community Services is one of the largest human services providers in regional Australia. Our core business
is customer-focused in-home and accommodation services. Additionally, we provide support to customers through a
broad range of child and family services, Out of Home Care, community transport, home modification and
maintenance, and clinical services. We operate from more than 40 locations across regional New South Wales,
Queensland, and Victoria, providing support and employment to people in the communities we serve.
We take a person-centred approach to our service delivery. This means ensuring our contact with customers is caring
and empathetic, providing both psychological and emotional safety, and of practical assistance to help people live
their best lives.

SERVICE DESCRIPTION

The Operational Excellence division provides a range of operational support services designed to improve the
efficiency and effectiveness of our operational teams.

POSITION DESCRIPTION

The primary objective of this position is to identify, develop and roll out initiatives which support current and
prospective employees to grow and develop their career. This role also implements initiatives to diversify our
workforce, including coordinating work placements and work experience. This role develops and maintains strong
relationships with internal and external.

MANDATORY QUALIFICATIONS AND EXPERIENCE

• Current unrestricted Australian Drivers Licence and willingness to undertake travel in accordance with

responsibilities of the role.

• Completion of NDIS Worker Orientation Module ‘Quality, Safety and You’
• Qualifications in, Community Services, Education, Business and/or relevant experience in a similar role.

SKILLS, KNOWLEDGE, AND EXPERIENCE

• Previous experience managing structured programs or development initiatives.
• High quality communication and interpersonal skills with the ability to effectively work collaboratively as a

member of a diverse team.

• Well-developed negotiation and influencing capabilities to effectively influence stakeholders, foster

collaborative relationships, resolve complex issues, and achieve sustainable outcomes.

• Excellent organisational skills with the ability to act on own initiative and successfully manage a number of

competing team priorities.

• Proven problem-solving ability to identify issues, establish and implement appropriate solutions.
• Ability to represent our organisation in a confident, professional, and knowledgeable manner, always acting

with trust and integrity.

• Proven record of ethical behaviour and a demonstrated commitment to the beliefs and values of our

organisation.
LiveBetter Position Description

related to qualifications and registered training organisations.

• Develop and maintain relationships with educational institutions and other organisations involved in th

OUR PURPOSE:

• We inspire possibility by giving people access to support in their chosen community.

DUTIES AND RESPONSIBILITIES

• Identify, assess and make recommendations on programs, initiatives, and offerings LiveBetter should pursue

to support employees to grow and develop professionally.

• Assist employees to identify relevant professional development opportunities beyond the current mandatory

requirements of their role.

• Maintain processes to enable employees to apply for study assistance. This includes processing applications

for study assistance and checking on the progress of employees who have been approved for study

assistance.

• Coordinate student and work placements at LiveBetter. This includes being the primary contact for

placement enquiries, communicating with and providing support to business areas, and providing support to

placements to commence and complete this opportunity.

• Work with the Human Resources Team and Recruitment Team to support interested and eligible employees

to commence a Traineeship. Support prospective and current trainees, and their managers, with enquiries

related to qualifications and registered training organisations.

• Develop and maintain relationships with educational institutions and other organisations involved in the

implementation of traineeships and work placement opportunities.

• Assist the Management Lead with the coordination of training programs.
• Contribute to the review and update of all relevant policies and procedures.
• Provide guidance and leadership to design and implement initiatives which achieve organisational objectives.
• Contribute to the communication and promotion of our beliefs, purpose, and values throughout the

organisation.

• Provide professional and timely advice and service on organisational development issues to the Head of

Workforce Development, General Manager Operational Excellence, Chief Operating Officer, Chief Executive

Officer, Board, and Board Sub-committees.

• Inspire, encourage, and recognise contributions to improvement and achievements by staff and other

internal and external stakeholders.

• Empower staff to take initiative by providing all required resources and training, with a focus on individual

accountability.

HEALTH, SAFETY AND ENVIRONMENT RESPONSIBILITIES

All staff are required to take reasonable care for their own health and safety and that of other personnel who may
be affected by their conduct.
Advise LiveBetter in writing of any conditions which may impact ability to carry out the responsibilities required of
the role.

responsibilities of the role.

• Completion of NDIS Worker Orientation Module ‘Quality, Safety and You’
• Qualifications in, Community Services, Education, Business and/or relevant experience in a similar role