Caretaker – Manual Labour/Housing

at  Cleantech People

SKILLS & EXPERIENCE:

• Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
• Experience of working in a customer focused environment
• Experience of meeting targets.
• Understanding of the diverse needs of residents and staff.
• Knowledge of and commitment to customer care.
• Understanding of the importance of an effective caretaking service.
• Ability to communicate clearly verbally and in writing.
  S Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF pleas

A DBS DISCLOSURE IS LISTED AS A REQUIREMENT FOR THIS ROLE; HOWEVER, THE LEVEL OF DISCLOSURE HAS NOT BEEN SPECIFIED BY THE CLIENT.

The purpose of the role is to work as part of a team in delivering cleaner, safer and well-maintained estates and blocks whilst continuously improving services to the common parts of estates in accordance with agreed targets and the aspirations of residents.

KEY RESPONSIBILITIES:

• Covering our caretakers who are helping with weed spraying (response team).
• To be responsible for completing cleaning tasks in compliance with schedules, frequencies and methods which are defined or may be amended in accordance with the guidelines or as directed by Neighbourhood Caretaking Team Leader.
• Utilising equipment and technology, as directed and provided, for the better performance of the required duties.
• Work as part of a team in delivering measurable increases in customer satisfaction levels.
• Actively engage as part of the Environmental Services team to seek more efficient and effective methods of ensuring that estates are clean and safe for residents who live there as well as visitors.
• Achieve cleaning requirements as set out in the local work programme using appropriate equipment and chemicals in accordance with health and safety guidelines.
• To clean all common parts of a housing estate, in accordance with the local work programme, schedules and frequencies.
• Remove and cleanly dispose of any overspill in refuse container storage rooms.
• Rotate refuse containers to avoid such overspills as required.
• Check refuse chutes and if possible, clear blockages. If not possible to clear, report to the Neighbourhood Caretaking Team Leader or other appropriate officer.
• Empty and clean estate litterbins.
• Liaise with residents, Safer Tower Hamlets Teams, Estate Wardens and other services in emergency situations.
• Ensure that all estate incidents are recorded and such information provided to the Neighbourhood Caretaking Team Leader.