Case Administrator - Motor Fraud - Birmingham

at  DAC Beachcroft

Job Introduction We are looking for a Case Administrator to join our Motor Fraud Team in Birmingham. If you are a recent graduate with experience in administration or have worked as an administrator in the past and want a new challenge in the legal sector, this role could be for you. The successful candidate will also have the ability to apply for paralegal roles as they become available.

WHAT’S IN IT FOR YOU?

• High levels of flexibility and a great work life balance - https://jobs.dacbeachcroft.com/whats-in-it-for-you/
• A well-rounded remuneration package (which includes private medical insurance, income protection insurance and discounted gym membership, amongst many other benefits)
• Opportunities for growth and progression including professional funding
• In person and remote social events
• Opportunity to get involved in a range of Environmental, Social and Governance (ESG) activities
  We are dedicated to building a diverse, inclusive and authentic workplace, which aligns closely to our cultural principles (Determined, Clear, Creative and Supportive). If you are excited about this role and being part of our culture, but your past experience does not align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles!

WHAT YOU NEED TO KNOW ABOUT APPLYING

At DAC Beachcroft, we don’t just accept your differences we celebrate them. From bespoke solutions for our clients, to treating you like an individual. Our strength comes from your diverse ideas and bringing the whole you to work. So if you’re good at what you do, come as you are. We welcome direct applications and are happy to talk flexible working.
We also want you to be at your very best. Please feel free to let us know of any changes we can make at any point in the recruitment process that will help support your application. If this opportunity sounds of interest to you, please make an application and submit your CV. Your application will be dealt with in the strictest of confidence.
Note for Recruitment Agencies – the DAC Beachcroft recruitment team is responsible for managing all current vacancies through direct hiring and referrals wherever possible. We do work with recruitment agencies and where we require external support we will formally release those vacancies to the agencies on our Preferred Supplier List deemed best placed to assist us. Speculative CVs sent by any agency to any DAC Beachcroft employee without a specific request by the recruitment team will not be accepted and with no introduction fee applicable. Our recruitment team can be contacted at csgrecruitment@dacbeachcroft.co

• To assist with the set-up of new files in the case management system
• To assist with the running of files to ensure deadlines are met and cases managed proactively to conclusion
• Ensure work is carried out effectively to meet the needs of the clients and the commercial requirements of the firm to include:
• Adherence to internal and client SLAs and KPIs
• Achievement of agreed financial targets
• Submit payment requests
• Chase settlement payments
• Liaise with Opponent Solicitors and other Third Parties
• Manage Court Portal
• Manage client daily reports / weekly reports
• Daily client queries / adhoc requests