Case Management Administration Assistant (ICM)

at  Scottish Prison Service

The post holder will provide administrative support within the case management team at HMP Perth. They will be responsible for a role within ICM or HDC primarily, but they will be providing assistance with Risk Management team administration also. Working within a team they will update Prisoner Records and liaise with partner agencies within Criminal justice. They will schedule meetings within the ICM and attend those meetings to record the outcomes.
Responsibilities
Provide administrative support in the assessment, recording and distribution of the ICM and HDC process in accordance with SPS guidelines and Data Protection Legislation.
Liaise with internal and external partners to ensure effective service delivery.
Maintenance of effective and efficient electronic and paper-based filing and data recording systems, including Prisoner Records ensuring compliance with Data Protection Legislation and SPS guidelines.
Contribute to the development of an effective ICM/HDC processes through participation in functional and departmental forward planning activities. Seek and continuously develop personal knowledge and understanding of ICM/HDC related issues policies and legislation.
The collation and analysis of related statistics and the subsequent generation of management reports.
Other duties, commensurate with role and level within the organisation, deemed necessary to ensure the continuation of an effective and efficient service.
Person Specification
SPS recruitment and selection practice is based on the fundamentals of our Competencies for Success Framework. This identifies behaviours and standards required both of applicants seeking to join us, and our staff in their respective roles. Assessment of specific behaviours, of which there are eight, will be determined by the role you are applying for. Whilst it is unlikely you will be assessed on all of them, you will be assessed on those identified as key to role.
Qualification Requirements
A minimum of 2 Standard Grades, or equivalent, including English and Mathematics, at Grade C or above, or relevant experience.
Knowledge, Skills and Experience Requirements
Well-developed communication skills at all organisational levels, across a range of media.
Ability to effectively prioritise workload to meet departmental and organisational deadlines
Ability to use Information and Communication Technologies as effective business tools
Competent and experienced in all aspects of administration including extensive use of an IT based office package.
Behaviour Requirements
Plan & Organise
Listen & Communicate
Relationships & Collaboration
Solve Problems & Make Decisions
Selection method 1
Final Stage Interview

Please refer the Job description for details