Case Manager Associate

at  Catholic Charities of Baltimore

PAYRATE: 18.00 AN HOUR

For over 35 years, the Our Daily Bread Employment Center has helped people in need with a daily hot meal, case management, job training, and employment counseling. Our Daily Bread Employment Center is committed to planting seeds of hope daily for individuals experiencing hunger in Baltimore City and helping them improve their lives. Access to healthy food is a human right, and providing it is a collective responsibility. Satisfying this need requires sustained commitment and dedication from countless staff and volunteers, and support from the community. We all play an integral part.
Come be a part of this HUB that provides daily meals, supportive services, both community-based and residential employment services.
Catholic Charities of Baltimore, Our Daily Bread Employment Center is looking for a Case Manager Associate, who will provide direct service to clients and case work services that include linking clients to resources and providing referrals. Assess individuals’ needs, connect them with resources based on goals, and provide support, advocacy, information, and referral services. Work collaboratively with team providing back-up and assistance to clients. The work schedule is Monday - Friday 8:00am-4:00pm.

EDUCATION & EXPERIENCE REQUIREMENTS:

• High school diploma or G.E.D. and 1 year of related experience or equivalent combination of education and experience.

REQUIRED SKILLS & ABILITIES:

• Must have ability to communicate effectively in oral and written form; organize and prioritize work; develop beneficial working relationships with service providers; pay attention to details; work independently and as a productive member of a team; and meets established deadlines and goals.
• Must be able to work flexible schedules (i.e. nights, weekends, and holidays).
• Shows reliability by being punctual; maintains consistent attendance.
• Ability to remain calm in stressful situations.
• Excellent communication and listening skills.
• Good relational skills with courteous demeanor toward staff, clients, and visitors.
• Requires the ability to utilize computer systems and software necessary to perform position functions. Basic Windows PC, web browsing (i.e. Chrome, Internet Explorer, etc.), and Microsoft Outlook skills required. Other Microsoft Office application knowledge, such as Word, Excel PowerPoint, Skype, and OneDrive desired.

PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:

• Light work that includes moving objects up to 20 pounds.
• Remaining in a stationary position, often standing, or sitting for prolonged periods.
• Communicating with others to exchange information.
• Repeating motions that may include the wrists, hands and/or fingers.
• Assessing the accuracy, neatness and thoroughness of the work assigned.
• Hearing and vision abilities within normal range (corrected) to drive safely and to observe and communicate with others.
• Driving (Agency and/or personal vehicle) is required for this position. Driver must be at least 21 years of age, with a minimum of 2 years of driving experience, and a valid driver’s license issued by the state of residence. There can be no state-issued restrictions on the licenses that would impede a driver’s ability to operate the vehicle as required by the Agency, and there must not be more than three (3) points on their driving record.

We offer a wide range of benefits to meet the ever-changing needs of our employees including but not limited to:

• Health/Dental/Vision
• Vacation/sick/holiday pay
• 403(b) Retirement Plan with a discretionary employer contribution
• Tuition Advancement
• Paid Parental Leave

Join Catholic Charities of Baltimore where you will be an important member of a trauma-informed care organization that promotes a culture of safety, empowerment, healing, and self-care, and that believes that every person has infinite worth and promise.
Catholic Charities is an equal opportunity employer

• Handles specialized tasks which include monitoring the compliance of policies and procedures, reporting incidents, completing appropriate documentation, and emergency intervention as required.
• Assists clients with obtaining required ID’s, Social Security Cards and shelter as required.
• Assesses severity of need for assistance.
• Complete Intakes as assigned.
• Maintains casework files and input information in the data management system within 24 hours of client contact (ClientTrack, Coordinated Access, and ServicePoint).
• Maintains logs and files related to various programs, records entries accurately reflecting events as they occurred.
• Perform other duties as assigned.