Case Manager

at  Catholic Charities Community Services

DESCRIPTION

Summary: Provides direct case management services through advocacy, crisis intervention services, individual and group case management.

Essential Duties and Responsibilities:

• Provides all intake and referral functions for community members looking for services. Includes walk-ins, phone enquiries, family members, parishes, other agencies etc.
• Supports receptionist and admin volunteers in providing information regarding services.
• Conducts thorough needs assessment and develops action plan accordingly (limited intervention, referral, short / longer term case management, retention services.)
• Provides crisis intervention to individuals and families facing emergencies, delivered at both on site and off site locations.
• Develops service plans and conducts psychosocial assessments for individuals and families engaged in case management.
• Works as advocate / partner for clients to access benefits, receive financial assistance, food, employment services, medical, mental health services, substance abuse services.
• Maintains current and accurate documentation of services provided.
• Conducts outreach throughout the county.
• Acts as ambassador for ALL CCCSDC programs and services at trainings, forums, meetings etc.
• Ensures case outcomes reflect sustainability through 30 or 60 day follow up.
• Facilitates / assists facilitate educational and support groups.
• Stays current on available resources, trends and interventions.
• Prepares comprehensive case management report monthly.

Pay: $23.00 - 23.00 per hour
Position Type and Expected Hours of Work: This is a full time position 9.00am to 5.00pm, Monday through Friday. Occasional evening and weekend hours as needed.

• Provides all intake and referral functions for community members looking for services. Includes walk-ins, phone enquiries, family members, parishes, other agencies etc.
• Supports receptionist and admin volunteers in providing information regarding services.
• Conducts thorough needs assessment and develops action plan accordingly (limited intervention, referral, short / longer term case management, retention services.)
• Provides crisis intervention to individuals and families facing emergencies, delivered at both on site and off site locations.
• Develops service plans and conducts psychosocial assessments for individuals and families engaged in case management.
• Works as advocate / partner for clients to access benefits, receive financial assistance, food, employment services, medical, mental health services, substance abuse services.
• Maintains current and accurate documentation of services provided.
• Conducts outreach throughout the county.
• Acts as ambassador for ALL CCCSDC programs and services at trainings, forums, meetings etc.
• Ensures case outcomes reflect sustainability through 30 or 60 day follow up.
• Facilitates / assists facilitate educational and support groups.
• Stays current on available resources, trends and interventions.
• Prepares comprehensive case management report monthly