Case Manager – Community Treatment Order, East (Full Time)

at  Canadian Mental Health Association Toronto Branch

EXPERIENCE & EDUCATION REQUIRED

CMHA Toronto’s ideal candidate will have an undergraduate degree or diploma in social services or related field. The candidate will bring a minimum of three years experience in direct service delivery to adults with serious psychiatric disabilities, experience in community mental health will be considered an asset. The Candidate will have sound knowledge of crisis intervention/prevention, addiction issues, recovery-oriented approaches, culturally competent care, trauma informed care, as well as severe and persistent mental illness.
The candidate will bring a solution focused approach to work and the ability to manage crisis, as well as ability to work with diverse communities and demonstrate a non-homophobic and anti-racism approach. The candidate will also have the ability to work within a multidisciplinary team as well as work independently and possess effective analytical, assessment, and decision-making skills.

WHY CHOOSE CMHA TORONTO?

If you care about mental illness and mental health and you have the right skills, then CMHA Toronto may be the place for you. We have a positive and fair workplace culture, where staff are provided with opportunities for learning and advancement. We are also big believers in wellness and work-life balance. Our benefits include:

• Health Care of Ontario Pension Plan (HOOPP), a predictable, secure monthly income upon retirement
• Comprehensive Group Health Insurance – Health, Dental, Vision, Paramedicals
• Short-term and Long-term Disability programs and life insurance to protect your income upon illness, injury or death
• Work-life balance and flexibility – to ensure you have time for the things that matter to you
• Work with like-minded, passionate individuals and make an impact on mental health service delivery
• Build genuine and authentic connections, with colleagues and clients, with the goal of making a difference

CMHA Toronto is committed to promoting a workplace culture of inclusion, openness, mutual respect, and a ‘no blame and accountable’ environment. Our staff report that they value the flexibility in work schedules and the work-life balance CMHA Toronto encourages. They appreciate the training and development opportunities provided to staff and the encouragement for continuous learning. Staff often comment on the sense of family and personal support that exists throughout the organization.
CMHA Toronto is committed to an equitable, diverse, inclusive, anti-racist and anti-oppressive workforce reflecting the diversity of the communities within which we work and is an equal opportunity employer. As such, we encourage equity-seeking candidates to apply, especially those who identify as black, Indigenous, people and women of colour, people with disabilities, 2SLGBTQ+ or women. We recognize and honour the intersectionality of equity-based identities. Personal experience with mental health issues, either through self or a loved one, is an asset. If you are contacted by our offices regarding a job opportunity, please advise prior to the interview should you require any accommodation.

THE ROLE AND OPPORTUNITY

The Canadian Mental Health Association is looking for a Case Manager for the Community Treatment Order Program, East Team (CTO). The Community Treatment Order Program is an intensive case management program serving people with severe mental illness who have been issued a CTO. The program’s philosophy is based on psychosocial rehabilitation principles that emphasize recovery through consumer participation and collaboration. Services are targeted to people who are sixteen years of age and older, have a severe mental illness, have been issued a CTO, and require support to remain in their community. The successful applicant will work on the East CTO Team.

RESPONSIBILITIES

Reporting to the Program Manager, the Case Manager will work with the client, CTO Coordinator, treatment team, Substitute Decision Maker (if any) and relevant others in the development of a plan and provide case management for the duration of the CTO. The Case Manager will assist clients to meet the obligations of the CTO and access and link with other appropriate services as necessary.
The role will involve conducting client assessment/individual service planning and develop therapeutic alliance with clients and their support systems. Further, the Case Manager will build and maintain a trusting respectful and collaborative working relationship with client and be able to provide supportive counseling for a range of issues, skills teaching as well as psycho-education around illness, medications and symptoms.
This role will involve direct service provision/intervention with a strength-based approach. The Case Manager will also develop, implement and monitor the service plan and conduct follow-ups with the clients as needed. The Case Manager will advocate on behalf of the client and connect them with community resources as well as establishing effective working relationships with staff of other agencies.

TO BE ELIGIBLE FOR THIS ROLE CANDIDATES WILL BE REQUIRED TO ADHERE TO OUR COVID-19 POLICY AND PROVIDE PROOF OF VACCINATION.

CMHA Toronto thanks all applicants for their interest, however, only those selected for an interview will be contacted