Case Manager - Workforce & Education Development

at  Catholic Charities of Buffalo

At Catholic Charities, we value inclusivity, flexibility, and respect, believing that each employee should feel comfortable expressing their authentic selves while maintaining a professional and respectful work environment. We believe that embracing diversity and fostering a positive environment enriches our organization and enhances our ability to serve our community.

EDUCATION:

• Bachelor’s Degree preferred
• 1 to 2 years of experience within social work, school counseling, guidance, or related humanservices preferred.

SPECIAL REQUIREMENTS:

• Detailed, oriented in regard to educational, personal and vocational assessment. Experiencein working with at-risk in and out of school youth

EXPERIENCE:

• Strong personal and interpersonal communication skills
• Excellent organizational skills
• The ability to keep concise records
• A sensitivity to the development stages and well-being of participants
• The ability to work with a diversity of individuals and groups
• Able to accept supervision and work well both independently and in teams
• Excellent problem solving skills to analyze issues and create action plans
• The ability to adapt to changing work priorities and maintain flexible working hours
• The ability to establish and maintain constructive relationships
• Reliable Transportation

• Provide case management services to participants
• Develop working knowledge and relationships with school districts, government, and not-for-profit sectors
• Learn and utilize program specific data tracking system (OSOS)
• Determine eligibility for enrollment into funded programs
• Become familiar with the completion of paperwork necessary for entrance into trainingprograms or college that includes admissions applications, FASFA forms, PELL grants andscholarships
• Respond to consultation requests from educators, employment counselors, participants, andfamilies
• Perform follow-up services suggested and track to ensure quality of care as specified byprogram contracts
• Become familiar and comfortable with providing crisis intervention, assessment, and referralto participants on scheduled or walk-in basis
• Develop and become more comfortable with conducting interviews, counseling and/ormentoring to assist individuals with gaining insight into causes of personal needs andpromotion of personal development
• Participates in the team approach with the education and employment components
• Develop other resources as needed
• Meet quantitative expectations established by the funding sources and agency
• Engage in professional development and in-service trainings
• Perform other duties as assigned
• Comply with the Agency’s Compliance Program, Code of Ethics, laws, regulations, and ethical standards applicable to your job duties