Case Worker

at  QEC

PARENTING ASSESSMENT AND SKILL DEVELOPMENT SERVICE (PASDS) RESIDENTIAL

PASDS is provided to families with children aged under 4 years at high risk of harm, who
are referred by the DFFH Child Protection service. The program is operated in accordance
with specific protocols that provide a framework for assessment of parenting capacity, and
planned interventions to support and develop parenting skills. A residential program
(based at the Noble Park Site) will run for 10 days.

2. ENHANCE EACH FAMILIES’ EXPERIENCE

• Develop and implement case plans in consultation with the families, Child

Protection Navigator, other stakeholders and care teams.

• Provide families with strength based support that also addresses vulnerability, ie:

family violence, mental health, AoD misuse, learning difficulty, intellectual disability,

parenting challenges.

• Support therapeutic interventions for parents, recognising the importance of

healing from traumatic experiences that may impact on parenting.

• Apply a practice approach that understands the importance of culture in protecting

and strengthening Aboriginal families; provide culturally sensitive practice
responses to Aboriginal families, including consultations with the Aboriginal Liaison

Worker.

• Provide culturally sensitive practice responses to culturally diverse families,

including consultations with community CALD services.

• Integrate cultural sensitivity and respect in all communications and interactions.

4. KEY ACCOUNTABILITIES

6 Last Updated: 5.01.

PERSONAL ATTRIBUTES REFER TO VPSC CAPABILITY FRAMEWORK

• Integrity - Operates in a manner that is
  consistent with the organisation’s code of
  conduct. Builds trust through consistent actions,
  values and communication. Treats all sensitive

information with utmost confidentiality.

• Relationship Building and Collaboration –

Establishes and maintains positive work
relationships, promotes consensus through
diplomatic handling of agreements, forges useful
partnerships with people, builds trust through

consistent actions, values and communication.

• Organisational and Time Management Skills –

Reliable and punctual. Manages own work time
effectively and prioritises work tasks, seeking

advice when needed.

• Empathy and Cultural Awareness -

Communicates well with, relates to and
sees issues from the perspective of
people from a diverse range of culture
and backgrounds. Respect and value

the traditional owners.

• Customer Service – Consistent polite,

friendly, professional presentation.
Treats others with dignity and respect at
all times. Takes responsibility for own
workload and promptly escalates any

concerns or issues.

• Conceptual and Analytical Ability –

Uses analytical and conceptual skills to
reason through problems.

Please refer the Job description for details