Caseworker 1-2 (Employment Support Services & Income Assistance)

at  Province of Nova Scotia

Department: Community Services
Location: DIGBY
Type of Employment: Permanent
Union Status: NSGEU - NSPG
Closing Date: 05-Jul-24 (Applications are accepted until 11:59 PM Atlantic Time)

ABOUT US

At the Department of Community Services (DCS), we are a large and diverse department providing a broad portfolio of programs and services including Child and Family Wellbeing (CFW), Employment Support Services (ESS), Income Assistance (IA), Homelessness and Supportive Housing, and Disability Support Program (DSP).
Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of supports and staff, to achieve desired and shared outcomes for all.

PRIMARY ACCOUNTABILITIES

As the Caseworker, you will deliver the continuum of employment support services and income assistance enhancement activities for clients such as:

• employability assessments, counselling/case management;
• workshop facilitation, job development/job search services, and referrals;
• intakes, assessments, records maintenance;
• general and/or specialized case management, consultation; and
• communication of outcomes to applicants, and referrals to appropriate programs and community resources.

In a team environment, you work collaboratively with colleagues, community, and clients to mobilize client’s personal resources toward self-sufficiency, using appropriate supporting interventions. You will also facilitate access to training, along with development of training/workshops with external service providers; all of which enable the movement of clients into employment.

QUALIFICATIONS AND EXPERIENCE

You have completed a related Bachelor’s degree in Social Sciences.
You have excellent interviewing, communication (written/verbal), planning/organizational, team building, and crisis intervention skills. You understand budgetary and case management concepts, and demonstrate initiative, sound judgement, and sensitivity to the impact of culture, socioeconomic status, gender, age, and sexual orientation on client experience. You must be able to meet deadlines and deal effectively with difficult situations.
Working knowledge and experience in the application of Employment Support and Income Assistance (ESIA) policy/legislation, Occupational Health and Safety responsibilities, as well as related programs of the Department will be considered assets.
We will assess the above qualifications and competencies using one or more of the following tools: written examination, standardized tests, oral presentations, interview(s), and reference checks.

Please refer the Job description for details