Caseworker - Bilingual
at County of Simcoe
Orillia, ON, Canada -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 15 Jul, 2024 | USD 31 Hourly | 16 Apr, 2024 | N/A | Work Processes,Stressful Situations,Professional Development,Access,Communication Skills | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
Requisition Title
Caseworker - Bilingual
Close Date
23 April 2024
Contract Type
Permanent - Full Time
Location
Orillia, ON L3V 7T5 CA (Primary)
Job Description
POSITION SUMMARY
To help people in temporary financial need find sustainable employment and achieve self-reliance through the provision of effective integrated employment services and financial assistance.
DUTIES AND RESPONSIBILITIES (not listed in order of priority)
- Complete and Process applications for assistance, which includes:
- Completing all forms required to process applications.
- Explaining to the applicant his/her rights and responsibilities under the regulations.
- Identifying and explaining to the applicant any other potential sources of income.
- Making appropriate referrals to help the applicant obtain available sources of income.
- Assigning duplication between Ontario Works benefits and applicant income for reimbursement to the department (EI, CPP, WSIB).
- Determine eligibility by following legislation, regulations, local policies & procedures, and MCSS Directives.
- Consulting with supervisors in complex situations.
- Notifying the applicant of eligibility.
- Help client establish employment goals.
- Negotiate a Participation Agreement with client.
- Assessing client’s employability, job readiness and other needs.
- Referring client for other appropriate services and/or benefits.
- Assist and support the client with re-entering the paid labour market using available resources (i.e. participation agreements, resource centres, structured job search, workshops, community participation, etc.)
- Manage assigned caseload which includes:
- Documenting case plan clearly and concisely.
- Ensuring required documentation and information is appropriately noted.
- Processing client information including income reporting statement, change of address, request for additional benefits, etc.
- Promptly responding to client inquiries.
- Determining continued eligibility requirements in accordance with legislation, regulations, department policies, and MCSS Directives.
- Review P.A as legislatively required.
- Update all prescribed forms as legislatively required.
- Conducting preliminary review when allegations of fraud are received.
- Referring all cases requiring investigation to the Eligibility Review Officer.
- Send correspondence to clients as needed.
- Refer clients to Family Support Worker when pursuing support is required.
- Develop and maintain good working relationships with office staff, clients and the public, which includes:
- Complying with all office procedures.
- Attending staff meetings.
- Participating in team activities.
- Assisting where and when needed during staff shortages and/or emergency situations.
- Developing and maintaining linkages with local community resources.
- Responding to all client and/or public inquiries in a professional, facilitating and timely manner.
- Utilize current technology to complete application, deliver department program services, and manage caseload and record statistics, which include:
- Maintaining working knowledge of all software applications required to carry out functions of the job.
- Grant files in accordance with legislative time lines.
- Accessing and responding to voice mail, e-mail, etc., in a timely manner.
- Review daily reports to manage caseload and ensure accuracy of information.
- Comply with provincial and County occupational health and safety legislation, regulations, policies and procedures.
- Maintain confidentiality in accordance with the Municipal Freedom of Information and Protection of Privacy Act.
- Perform other duties as assigned.
EDUCATION, TECHNICAL SKILLS AND CERTIFICATION
- A two (2) year Social Service Worker Diploma or related field of study with a minimum of one (1) year of recent experience in a related field; or five (5) years of recent experience in a Social Services Department delivering employment or income support programs with a grade 12 diploma or equivalent; or a combination acceptable to the employer, of education, skills and experience.
- Demonstrated written and verbal proficiency in the French language; tested and assessed at an advanced level.
- Valid Class G driver’s license with access to a reliable vehicle.
- Criminal reference check with vulnerable sector clearance
- Evidence of continuing professional development will be considered an asset.
EXPERIENCE
- Demonstrated interpersonal, written and verbal communication skills.
- Demonstrated organizational skills.
- Demonstrated coaching and facilitating skills.
- Demonstrated ability to assess, analyze and resolve complex situations.
- Demonstrated ability to perform effectively in busy and stressful situations.
- Demonstrated mathematical skills.
- Demonstrated computer experience in a Windows environment.
- Demonstrated ability to work independently.
- Knowledge and competency to work with personal computers in a network environment.
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Human Resources/HR
HR / Administration / IR
HR
Diploma
Proficient
1
Orillia, ON, Canada