Caseworker (Intensive Support Services) - Metro Sydney

at  NSW Department of Communities and Justice

ABOUT YOUR NEW ROLE

As an ISS (Intensive Support Services) Caseworker, you will provide effective intensive and specialist casework services to children and young people in statutory out of home care who live with high and complex needs. Interventions are aimed at enhancing safety and wellbeing, placement stability and the development and implementation of plans designed to transition children to less intensive and/or more sustainable long term living arrangements.
The target group for intervention includes children and young people who have experienced significant histories of trauma and abuse, multiple placement disruptions and who are isolated and marginalised. These children and young people typically present with a range of behaviours of concern and social/emotional/developmental difficulties.
The aim of ISS casework support is to assist the child/young person to develop safer, more stable and sustainable relationships and living environments. To achieve this ISS staff are expected to work closely with all key people in the young person’s network including families, non-government providers of out of home care, schools, housing services, youth justice workers, private and public health providers and NDIS coordinators of support.

WHAT YOU’LL DO

• work sensitively and respectfully with parents, family members, children or young people
• work collaboratively with other agencies and engage in complex problem solving
• assist families in formulating goals that align with their needs, addressing safety and well-being concerns, and provide appropriate assistance
• develop safety plans and complete risk assessments
• manage cases and situations including working with high needs and high-risk clients and their families
• be involved in court processes, including the preparation of court documents and attending court
• participate in individual and group supervision
  Being an Intensive Support Services Caseworker can be difficult. Sometimes, you may have to make tough decisions with families to help them overcome hardships in order to be able to care for their children and develop safe and loving homes.