Catering & Conference Services Sales Executive

at  Fairmont

FAIRMONT JAKARTA

Situated in Senayan Square at the South end of Jakarta’s Central Business District, Fairmont Jakarta features 380 spacious guestrooms and 108 Fairmont branded Sky Suites. Additional features and amenities to the urban hotel include a number of lounges and several restaurants featuring a variety of culinary offerings. For corporate events and local galas, the hotel features 3,500 square meters of function space, including a 1,200 square-meter Grand Ballroom.
Job Description

• Consistently offer professional, friendly and engaging service.
• Confirm all event related information with clients.
• Ensure prompt and courteous service is extended to both internal and external customers.
• Establish and maintain rapport with clients - prior to, during and post conference - encouraging repeat business.
• Organize convention bookings from date of booking to departure, including meeting requirements, guest room requirements, guest room pick-up, food and beverage and audio-visual requirements.
• Create floor plans for each event to ensure banquets and clients are in agreement prior to set up.
• Initiate billing procedures, ensuring any deposits and/or credit applications are received with adequate information and withing acceptable time frame.
• Conduct pre-conference meetings with clients and pertinent departments to confirm all relevant details are communicated.
• Conduct daily meetings to review event contracts and ensure last minute changes are communicated with appropriate departments