Catering & Events Intern
at Mandarin Oriental Hotel Group
Dubai, دبي, United Arab Emirates -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 29 Jun, 2024 | Not Specified | 28 May, 2024 | N/A | Good communication skills | No | No |
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Description:
Position: Catering & Events Intern (Internship #539588)
Property / Office: Mandarin Oriental Jumeira, Dubai
Location: Dubai, United Arab Emirates
- Ensures all requests are handled in the time frame set by the company.
- Updates all activities related to company account management in the system and adheres to MOHG standards.
- Contributes to the development of company sales initiatives by recommending, implementing and monitoring appropriate local activities.
- Constantly gathers, understands and applies the expanding knowledge of foods, beverages, technical equipment and inter-departmental procedures to the sales and planning process with the client through the Director of Conference and Events
- Prepares all typed materials (proposals, contracts, banquet event orders, change forms and all other inter-departmental forms) accurately and thoroughly realizing the importance of such to ensure anticipated results.
- Mobilises at all opportunities to cross sell the brand worldwide.
- Constantly monitors the market and the competition and reports on threats and opportunities.
- Supports customer loyalty and property’s brand standards by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Builds strong relationships with customers, guests and colleagues in order to gain full understanding of their needs and work to serve them effectively
- Sets a positive example.
- Handles guest complaints and disputes.
- Ensures an excellent working relationship with all colleagues within the hotel.
- Effectively communicating with all other hotel departments, especially Reservations, Front Office, Sales, Culinary team and Banquet operation.
- Utilizes all available on the job training tools for colleagues.
- Establishes and maintains files, data base of all accounts and assists the Director of Conference and Events in maintaining the account management system.
- Ensures that selling strategies are adhered to during negotiations and maximizes upselling opportunities whenever possible.
- Attends weekly and monthly department meetings and prepares meeting notes and feedback accordingly
Advertised: 27 May 2024 Arabian Standard Time
Applications close: 29 Jun 2024 Arabian Standard Tim
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Hospitality
Hotels / Restaurants
Hospitality
Graduate
Proficient
1
Dubai, United Arab Emirates