CATERING MANAGER

at  Royal Shakespeare Company

DO YOU ENJOY PROVIDING EXCEPTIONAL SERVICE TO CUSTOMERS? ARE YOU A COLLABORATIVE MANAGER WITH THE ABILITY TO MOTIVATE AND INSPIRE GREAT TEAM WORKING? CAN YOU HELP US WELCOME VISITORS TO THE RSC’S CAFES, BARS AND RESTAURANTS, GIVING THEM AN UNFORGETTABLE EXPERIENCE?

We are looking for an experienced Catering Manager to be responsible for the delivery of excellent hospitality and efficient operational management of our Cafes, Bars, Rooftop Restaurant and Green Room, together with overseeing all internal and external events at the RSC.

What will I receive:

• Full training and personal development
• Share of the TRONC
• Complimentary theatre tickets
• No split shifts
• Consecutive days off as standard
• No evening dinner service unless exclusive, private dining is required
• Reduced working hours on Sundays

Duties and responsibilities will include:

• Maximising income through creative drink and food management and merchandising of products
• Planning and communicating rotas to ensure optimum staffing levels
• Working collaboratively with the set up and delivery of events
• Recruiting, managing, developing, and motivating staff
• Enhancing the visitor experience through the delivery of exceptional standards of customer service
• Maintaining awareness of market developments and industry trends and making suggestions for implementation
• Managing stock levels proactively to ensure minimal wastage
• Ensuring compliance with all food hygiene, associated legislative regulations and Health and Safety requirements
• Managing all areas to ensure they are safe, clean, and suitable for all visitors

To be successful in this role you must:

• Have proven experience of working in fast paced, high volume waiter service restaurants and cafes with a quality retail offer.
• Experience in managing events (buffets, canapes, drinks receptions and sit-down dinners)
• Be able to confidently manage budgets
• Be commercially minded
• Have great leadership and people management skills
• Be an excellent communicator
• Have a food safety qualification

This is a full-time permanent position, based in Stratford-upon-Avon, working shifts over 40 hours per week, 5 days out of 7, Monday through to Sunday.
Access and Inclusion
We are committed to cultivating a diverse and inclusive workplace culture, and welcome and encourage applications from candidates of all backgrounds, identities and lived experiences.
We offer support and resources to aid access to the application and interview process, as well as the role itself, should you be successful. To discuss in further detail, please contact jobs@rsc.org.uk - we would be delighted to talk with you.
Application Process
All applications should be made online using the RSC website.
The role closes on at midnight on 30 May.
About the RSC
The RSC strives for excellence, and values integrity, inclusion, ambition, and innovation. We act with respect, show leadership, and build resilient ways of working in all our activities.
We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy, and safe. We place great importance upon developing a diverse, highly motivated, and energised workforce to help achieve our priorities. We put our values at the heart of everything we do.
The Royal Shakespeare Company (no. 212481) is a registered charity

Duties and responsibilities will include:

• Maximising income through creative drink and food management and merchandising of products
• Planning and communicating rotas to ensure optimum staffing levels
• Working collaboratively with the set up and delivery of events
• Recruiting, managing, developing, and motivating staff
• Enhancing the visitor experience through the delivery of exceptional standards of customer service
• Maintaining awareness of market developments and industry trends and making suggestions for implementation
• Managing stock levels proactively to ensure minimal wastage
• Ensuring compliance with all food hygiene, associated legislative regulations and Health and Safety requirements
• Managing all areas to ensure they are safe, clean, and suitable for all visitor

To be successful in this role you must:

• Have proven experience of working in fast paced, high volume waiter service restaurants and cafes with a quality retail offer.
• Experience in managing events (buffets, canapes, drinks receptions and sit-down dinners)
• Be able to confidently manage budgets
• Be commercially minded
• Have great leadership and people management skills
• Be an excellent communicator
• Have a food safety qualificatio