Catering Sales Manager

at  Medinah Country Club

JOB SUMMARY

Develops, promotes, and manages the clubs’ private banquets, business and social meetings, and other member-related events and activities. Oversees all administrative aspects of preparing and holding special events to ensure policies are maintained and financial goals are met.
Communicates and works with all departments to ensure that the member/hosts special needs and expectations are exceeded.

• Executes booking arrangements with member/host for banquets, luncheons, weddings, and other social events; obtains pertinent information needed for event planning.
• Shows member/host club facilities offering suggestions in an effort to sell the merits of the club for their event.
• Works with and guides the member/host to propose menus, arrange times, develop floor plans, and arrange other details integral to their event.
• Procures outside services and equipment as dictated by each event at the request of the member/host.
• Facilitates Banquet Event Order detailing all information discussed with member/host and secures their signature. Communicates necessary information to Culinary, Banquets, Outlets and other departments.
• Reviews details and represents member/hosts needs and interests at weekly BEO Meetings.
• Coordinates with Banquet Manager and Restaurant Manager to ensure all event requirements and objectives are accomplished, also works closely with Banquet Manager on all floor plans.
• Assists with the maintenance of the club function calendar to ensure proper use of space that is consistent with club policy and regular established use.
• Inspects finished arrangements; may be present at events to greet the member/host, and guests, and to attend to any specific details. Assists Banquet Manager as needed at event.
• Works in conjunction with the Director of Catering, Asst General Manager, Food and Beverage Director, Chef, Banquet Manager, and Restaurant Manager in the development and execution of Club events for membership. Is specifically responsible for the design of club events (i.e. theme, decorations, linens, favors, entertainment, etc.) and procurement of necessary props and outside services.
• Develops and maintains systems for past and potential client files to streamline workflow and meet expected timelines. Verifies and approves billing of each event.
• Provides necessary follow-up contacts to ensure member/host satisfaction and opportunities for future bookings.
• Accepts client/member complaints and works with Director of Catering, Director of Food and Beverage and Asst GM to provide solutions to achieve member satisfaction in a professional and timely manner.
• Promotes a positive work environment and a positive team atmosphere with all staff and management.
• Works with Director of Catering in budget planning by assisting with projecting revenues and expenses for upcoming year.
• Assists in creating marketing strategy to compete with the market and build banquet revenues.
• Carries out all bylaws and policies set by the Board of Directors.
• Continues to acquire knowledge in the latest trend of event planning and service by reading trade publications, attending seminars, and furthering education.
• Any and all other duties as assigned by the Director of Catering, Director of Food and Beverage and Assistant General Manager.
• Degree in Hospitality, Event Management or Certifications a plus.
• 3 years of prior catering experience in a private club a plus.
• Must be proficient in Microsoft Word, Excel, Powerpoint, and Outlook. Knowledge of Jonas software is a plus.
• Must have ability to sell the clubs services and facilities; a practical knowledge of foods, costs, preparation, and pricing is important.
• Must be a detail- oriented person but also must be able to work with all types of personalities in a professional and pleasant manner. Must be able to read, write, and speak English. Bilingual in Sniash is a plus.
• Must be able to work with all types of personalities in a diplomatic and pleasant manner.
• Must be able to sit or stand for long periods of time and lift up to 35 pounds.