CCC Key Account Manager

at  Swisse Wellness

A BIT ABOUT US

If you are looking for a fantastic team and a challenging, fast, and dynamic work environment, you are at the right place!
On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organisation as we inspire wellness through #PurposeLedCareers
We are dedicated to our customers, community and environment and are looking for similar-minded talent to join us! As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered.
Our total rewards package offering includes additional annual leave, bonuses, wellness programs, health benefits, flexible and remote working arrangements, and performance awards - not to mention various social and recreational activities, all of which are regional specific.
With over 3,400 team members working across the globe, our vision is focused on premium nutrition and lifetime wellness, backed by science. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole - family health and happiness across 6 international brands.

DESIRED SKILLS AND EXPERIENCE

We look for people who have what it takes to make an impact; who can challenge us to go further while pushing themselves to deliver exciting and ambitious results.

To make sure we’re setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity:

• More than 3 years solid sales experience in online key account management;
• Basic understanding on online environment and develop the different business unit sales strategy.
• Lead and cooperate with internal and external stakeholders to implement business strategy under our principle.
• Responsible to ensure achievement of agreed sales target/P&L/KPIs and all relevant organisational goals and implications.
• Optimise trade spending in assigned categories, tracking of ROI and continued improvement of efficiency and effectiveness.
• Demonstrates good negotiation, planning and execution skills in daily operation.
• Strong communication skills, analytical skills, able to embrace change in FMCG industry.

H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all.
We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable.
If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today

YOUR ROLE WITHIN THE TEAM

The Key Account Manager is responsible for the development of business with major eCommerce customers. It includes all activities that lead to the increased distribution, exposure, and trade promotions by evaluating business development opportunities and gaining the customers support to pursue these. This role will develop an effective business relationship with all relevant people at each customer.
The Key Account Manager is to achieve sales targets of the customer by developing business with a profitable Profit and Loss, analysing their performance, creating customer plans, following promotional implementation, negotiating contracts terms and joint business plans, managing the budget assigned and placing promotional orders etc.

KEY RESPONSIBILITIES INCLUDE:

• Core external customers: 5Z, mainly for business management of direct outlet from Australia to Chinese.
• Work closely with key internal stakeholders to ensure the smooth servicing of our retail accounts, across Swisse China marketing, finance, operations, sales demand, supply chain, R&D etc.
• Develop and implement joint business plans.
• Effectively manage promotional programs designed to maximise sales volume and profitability for the business.
• Manage and evaluate co-op investment to deliver the highest return on investment possible for both H&H and the customer.
• Liaising with our operations team in relation to product forecasting.
• Maintain our price list and product range lists and collate new line forms.
• Develop retailer and internal presentations as required.

To make sure we’re setting new starters up for success, we ask that you meet a few criteria relevant to the role to be considered for this opportunity:

• More than 3 years solid sales experience in online key account management;
• Basic understanding on online environment and develop the different business unit sales strategy.
• Lead and cooperate with internal and external stakeholders to implement business strategy under our principle.
• Responsible to ensure achievement of agreed sales target/P&L/KPIs and all relevant organisational goals and implications.
• Optimise trade spending in assigned categories, tracking of ROI and continued improvement of efficiency and effectiveness.
• Demonstrates good negotiation, planning and execution skills in daily operation.
• Strong communication skills, analytical skills, able to embrace change in FMCG industry