CCS- Head of Team INTINT (Integration & Gateway Layer)

at  CRDIT AGRICOLE CIB

Job description

JOB SUMMARY

The projects in Payment Application Services (PAS) team are aligned with the global cash management strategy of the bank.
The prospective candidate will be directly reporting to Information System Asia Pacific (ISAP)-CCS-PAS (Payment Application Services) Section Head located in Singapore.

MINIMAL EDUCATION LEVEL

Bachelor Degree / BSc Degree or equivalent

ACADEMIC QUALIFICATION / SPECIALITY

Bachelor and and above in relevant discpline

LEVEL OF MINIMAL EXPERIENCE

11 years and more

EXPERIENCE

Perform Team Manager duties
Manage the team setup by identifying hiring needs and staffing with right profiles
Perform People management duties such as Career management, HR development and staff motivation.

SKILLS:

A minimum education of Bachelor’s degree in Computer science / Information systems.
12-15 years of overall IT experience with 5 years of experience in delivery of enterprise scale critical systems projects
Minimum 3 years of Team and People management practices.
Excellent program/project delivery experience and knowledge about mentoring/guiding the teams involved in technology deliveries using Spring, Spring boot, any public cloud offering (AWS, GCP or Azure), Dockers, Kubernetes, React.Js or Angular.Js, Kafka, Cassandra or MongoDB, Oracle or MS-SQL Server
Experience in implementing one or more Big Data solutions using Hadoop or Kubernetes
Experience in Cash Management and Payment middleware/integration solutions.
Experience in managing L3 production support involving mission critical applications
Capacity to drive, articulate, propose and arbitrate key architectural decisions
Experience in engaging with senior stakeholders and win cases for the team.
Practices in Agile delivery
A technical mind-set with great attention to detail
Good leadership skills
Team player
Good time-management skills
Good interpersonal and communication skills

As the leader of team (of 10-20 team members comprising tech and domain experts) – Supervise and oversee CCS/PAS Team
Plan, organize and prioritize the work assigned to the team in order to meet committed deadlines and other agreed milestones
Identify, evaluate and report issues and risks to ensure corrective and/or preventive measures are timely taken.
Ensure team’s activities are in adherence to bank’s standards and norms.
Ensure the processes applied are in adherence to the Section operational model.
Actively participate/contribute to GIT Paris/ISAP governance for his/her domain.
Continuously monitor the satisfaction level of the customers and put efforts to maintain and improve it.
Coordinate with the vendor and prepare releases.
Continuously monitor the quality of the deliveries and the quality of service.
Evaluate staff knowledge & skills and recommend training.
Review and conduct appraisals for the team members.
Facilitate staff mobility and career development.
Human capital Management - recruitment, career progression planning, Team Engagement and motivation, Coaching & Mentoring.
Implement standard DevOps practices including test automation, efficient CI/CD, Infrastructure as Code, Monitoring as Code and End to End Observability kind of Software Factory best practices.
Incorporate Continuous improvement process and culture on projects management & implementations, run and cost/budget.
Supervises and follow-up Level 3 Support Activities when the Global Support Team (L1&L2) is in need of system expertise.
Initiate and drive technical transformation / innovation projects to ensure that applications / systems will be able to cope with market and business demands.
Work closely with domain and Enterprise Architects & Business users in the implementations of all the local Payment Engines and their features including regulatory and compliance landscape.
Organize and supervise all activities of CCS/PAS/ INT team
Report functionally to manager of GIT/ISAP/PAS Section
Ensure proper ramp-up and ramp-down of the team as per the Bank requirement
Manage budget and capacity allocation according to priorities communicated by functional manager
Act as Tech Advocate/Architect advisor for the team for technical rework and obsolesce projects
Ensure the applications adhere to the modern standards
Ensure applications are phased out from legacy tech and moved to new tech
Ensure modern dev-sec-ops standards are implemented in all the project/application build lifecycle
Design, implement, test, deploy, support and maintain applications under responsibility of INT team