CDDO Customer Outreach Analyst

at  US Bank National Association

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

JOB DESCRIPTION

Assists in the implementation of an effective risk management framework. Monitors systems, databases, information, processes or procedures. Identifies and escalates matters requiring attention to the appropriate area. Performs work on projects and initiatives, and assists in the assessment and implementation of internal policies and procedures to ensure compliance with laws and regulations. Coordinates the collection and/or compilation of data, and compiles and provides reports. May assist in report development and analyzing data. Provides guidance, support and recommendations to Lines of Business and assists in the implementation of Risk/Audit/Compliance initiatives.

BASIC QUALIFICATIONS

• High school diploma or equivalent
• Typically more than one year of applicable experience

PREFERRED SKILLS/EXPERIENCE

• Intermediate understanding of the business line’s operations, products/services, systems and associated risks/controls
• Intermediate understanding of applicable laws, regulations, financial services, and regulatory trends
• Well-developed analytical skills
• Ability to research and manage multiple projects and deadlines simultaneously
• Effective presentation and relationship building skills
• Strong PC skills, particularly word processing, spreadsheet, databases, and presentations
• Effective verbal and written communication skills
  The role offers a hybrid/flexible schedule, which means there’s an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by la