CDnA - Data Science Manager (Omnichannel Analytics)

at  Amgen

HOW MIGHT YOU DEFY IMAGINATION?

You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

BASIC QUALIFICATIONS:

Doctorate degree
OR
Master’s degree and 2 years of data science and/or analytics experience
OR
Bachelor’s degree and 4 years of data science and/or analytics experience
OR
Associate’s degree and 8 years of data science and/or analytics experience
OR
High school diploma / GED and 10 years of data science and/or analytics experience

PREFERRED QUALIFICATIONS:

• Relevant work experience in campaign measurement, marketing analytics and resource optimization in the pharma domain
• Programming experience with Python, R, or SAS and experience with ML libraries like scikit-learn, MLib, or TensorFlow
• Experience working with large datasets, experience working with distributed computing tools (Spark, Hive, etc.) is a plus
• Diligent technical proficiency with strong logical, problem solving, and decision-making skills.
• Excellent organization/planning skills and talent for leading many large and sophisticated datasets.
• Ability to collaborate and influence business partners and other IS resources to drive analytic projects end-to-end
• Ability to communicate analysis in a clear, detailed, and practical manner
• Passion for learning and staying on top of current developments in sophisticated analytics
• Biotech / Pharma experience

WHAT YOU WILL DO

Let’s do this. Let’s change the world. As part of the Commercial Data Science team, you will collaborate with business partners, service owners and IS peers to develop predictive models and insights across the US Commercial Organization. This position will innovate and build significant business impact through the use of sophisticated analytics techniques to help Amgen with its mission to serve patients by helping them get the therapies they need.

FLEXIBLE COMMUTER ROLE TO THOUSAND OAKS OFFICE. YOU WILL WORK ON-SITE 2-3 DAYS A WEEK.

This position will be primarily responsible for:

• Leading measurement and tracking of various omnichannel CX enablement initiatives
• Supporting the development of data science, machine learning prototypes, proof of concepts and models for testing various omnichannel strategies
• Crafting and deploying a framework to supervise the performance of various campaigns, and tactics at a granular level
• Measuring the impact of cross-channel campaigns and the overall omnichannel program
• Identifying business needs and proposing potential analytics approaches for solutions
• Communicating analysis ideas, progress and results to leadership and business partners
• Working collaboratively with cross-functional teams on projects and/or programs with aims to systematically derive insights that ultimately derive substantial business value for Amgen and our patients