Central Sales Support Executive

at  AlFuttaim

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world’s most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

REQUIRED SKILLS TO BE SUCCESSFUL

• 2-3 years of sales administration and coordination experience, ideally in the automotive industry
• Proficiency in MS Excel and PowerPoint is required
• Strong planning and organizing skills, with excellent attention to detail, are essential
• Excellent communication skills are a must.

OVERVIEW OF THE ROLE

We’re seeking a competent and performance-driven Central Sales Support Executive to join our team at Toyota Dubai. In this role, you’ll play a crucial part in helping the Toyota Sales Division meet its monthly and annual objectives by providing sales support and managing stock activities across various sales locations.

WHAT YOU WILL DO

• Manage various documentation and system updations from booking to delivery (Sales order creation, Insurance, SAP entries, finance documents / deal packs, sale letter, registration documents etc)
• Ensure full completion of documentation and its verification (original LPO, delivery note, discount sheet etc) while updating the system for internal departments to cross check (SMC, second set, 99 pint check)
• Tagging, detagging and swapping of units as per branch requirement
• Preparation, display and tracking of Goshi, demo and marketing units
• To organize / arrange display and ensure all display units have correct spec sheets
• Various activities related to the new car units in the dealership (eg - physical verification of stock, coordination for accessory fitment
• Management of aged stock vehicles at branch level
• Control age of Customer tagged units
• Monitor Weekly / Monthly Demo Report
• PDI notification / TAT adherence
• Manage SNAP / RSVN / Display units / Demo conversion & de-fleeting report
• Timely submission of Insurance Cancellation Report for Deregistered units
• Manage other adhoc activities related to the sales function including but not limited to
• Weekly sanitation log report
• Deliver PDCs to the Finance Department

WHAT EQUIPS YOU FOR THE ROLE

• 2 years’ experience in a similar role
• Proficient in SAP
• Efficient co-ordination in respect of the day-to-day activities of a retail operation
• Customer orientated, with decision making and problem-solving abilities
• Ability to deal with people of diverse nationalities at various levels.
• Capability to work under pressure – able to withstand high levels of stress
• Well organized and able to multi-task and handle multiple stakeholder requirements
• Persuasive and results oriented
• Flexible, willing to be assigned in another location if needed