Centre Director

at  Bayswater Education

Bayswater College London offers English language courses to students for whom English is not a first language, Professional courses to both overseas and local students, and is both an IELTS and OET exam centre.

POSITION SUMMARY

The Centre Director is ultimately responsible for the commercial, operational, and academic needs of the centre, as well as the welfare needs of the staff and students. They will be sales-minded, customer service oriented and have strong business management skills. It is the Centre Director’s responsibility to make their centre as attractive as possible to students through the delivery of an industry-beating student experience. As part of an entrepreneurial organisation, they will be flexible and open minded with a willingness to collaborate with stake holders within the school and wider group.
The post holder will require excellent communication and inter-personal skills, always projecting a courteous and professional manner when representing the college. As part of a wider group, they will be supported by and expected to collaborate with the Academic Development Manager and the Director of Student Experience.

KNOWLEDGE, QUALIFICATIONS AND EXPERIENCE

• An undergraduate degree (essential)
• A teaching qualification (desirable)
• A welfare qualification (desirable)
• Senior management experience: experience in a school environment
• People management: experience of managing staff as well as the ability to contribute effectively as a member of a senior management team
• Managing pressure: ability to manage time effectively, work under pressure, delegate and prioritise
• Experience of:
• managing groups of international students taking part in education programmes
• building and managing high performing teams
• safe-guarding of children and best practices
• working to commercial targets
• working with international clients

SKILLS AND ATTRIBUTES

• A positive attitude and can-do approach
• Organized with an eye for detail, working to a high standard and a methodical and diligent approach to ensure quality and accurate results to any given task
• Outstanding verbal and written communication skills
• Competence in leadership and administration
• Numerate and IT literate with competence in Excel
• Highly organised and able to manage a varied and demanding workload
• A team player and able to build rapport and engage with a diverse range of people to deliver results
• Passion to deliver a time of their lives experience to our students

Strategy & General Management

• Ensure that the school is managed and staffed efficiently, in line with budget guidelines.
• Develop operational systems, procedures and processes that are effective, run smoothly and ensure that all governance and compliance standards are maintained.
• Supervise all academic, accommodation, administrative and financial procedures in the school holding team members to account.
• Create a welcoming school culture and climate conducive to learning for all students and all staff. Ensure there is a vibrant, imaginative and fulfilling series of events for our students and partners.
• Manage the school’s finances control including monitoring student’s payments, working within budget, managing expenses and providing reports on the schools financial status.
• Ensure Health and Safety policies are followed and requirements met
• Support the Academic Management Team in the recruitment of teaching staff in line with student enrolments ensuring that the qualification requirements set out by the relevant regulatory bodies, and company ‘s policy are met
• Manage, train and support all academic and administrative managers.
• Maintain British Council accreditation (BC)
• Work closely with the senior management team and sales staff Identify the markets and agents to drive the growth of the school. Act as a point of contact to agents requests if required
• Ensure the college database is up to date with correct and accurate information student details, accurate records of student attendance are being kept and absences are being communicated to academic management and other stakeholders in a timely manner.
• Ensure feedback mechanisms that have been developed are used effectively, gathering a good amount of data and acting on it.