Centre Operations Manager

at  ATS Euromaster

ATS EUROMASTER

When you join ATS Euromaster, you will be part of a nationwide tyre retailer with over 50 years of experience, operating out of more than 250 service centres across the UK. We are also part of the Michelin Group of companies, so you know you will be joining a reputable business that invests in its people.

REQUIREMENTS:

• Demonstrable experience in a similar role, delivering excellent customer service and managing others
• Strong communication and leadership skills with the ability to develop and motivate
• Have or be willing to gain relevant industry qualifications City and Guilds or Level 3 Institute of the Motor Industry (IMI))
• Full UK Driving Licence

ATS Euromaster has an excellent opportunity for a Centre Operations Manager to lead our team in Swaffham. You’ll engage, develop and manage the performance of the team. In addition, you will be accountable for the Centre budget, achievement of KPI’s and objectives in order to maximise sales and enhance profitability. You will have a proven track record in a similar role, be an open and friendly leader with outstanding levels of communication and customer focus.

As our Centre Operations Manager, you will be responsible for:

• The management, development and performance of your team, leading them in the delivery of excellent service to our customers
• Achieving agreed performance measures and objectives, maximising sales opportunities and growth of the Centre
• Be accountable for the implementation of our Life Saving Rules, ensuring Health & Safety across all Centre activities
• Delivering the required technical aspects of the role, where required, which could include the fitment of Tyres and Service, Maintenance and Repair products and services
• Creating a working environment free of bullying, harassment, victimisation and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued

Use your current skills and knowledge and drive your career forward with Michelin’s biggest brand.