BRING YOUR EXPERIENCE:

Salesforce Certified Administrator
Flow enthusiast
Additional Salesforce certifications, such as Salesforce Advanced Administrator or Salesforce Platform App Builder, are highly desirable.
Experience in customising Salesforce to support admissions processes, student services workflows.
Familiarity with the unique needs and challenges of higher education institutions, including data privacy regulations and compliance requirements. Experience in delivering end-user training and providing ongoing support in a higher education context.

LifeAtQA

homebased

certifiedsalesforce

salesforceadministrator

cloudspecialist

studentapplicationportal

LOCATION

UK, Other, Home Based
Job Description
General information

Are you an experienced & certified Salesforce Administrator and a Flow enthusiast looking for a new challenge to help our users with everyday issues through to problem solving complex projects. We are a fast paced, dynamic Higher Education business…come join us!
About our role: As a skilled and certified Salesforce Administrator you will be responsible for managing and optimising our Salesforce platform to support our institution’s student recruitment, admissions and student record processes. You will collaborate with various departments to gather requirements, customise Salesforce to meet those requirements, and provide ongoing support to ensure the smooth functioning of our support service operations.
Here’s a flavour of what’s involved: (click through to read the JD)
Administer and configure Salesforce to meet the unique requirements of our higher education institution, including but not limited to managing lead and applicant data, recruitment, admissions and student record processes.
Collaborate with cross functional teams to gather and analyse business needs and translate them into technical requirements and solutions within Salesforce.
Customise Salesforce to support the admissions process, including managing prospective student information, application tracking, and enrolment management.
Provide training and ongoing support to faculty, staff, and administrators on Salesforce usage, ensuring they can effectively utilise the platform for their specific needs.
Collaborate with IT and other stakeholders to integrate Salesforce with other systems used within the institution, such as learning management systems or student information systems.
Monitor system performance, conduct regular data audits, and implement data quality and governance measures specific to the higher education environment.