Chalet Food & Beverage Team Lead, Columbia Icefield

at  Pursuit Collection

What will be your daily pursuit?:
The Food and Beverage Team Lead under general direction trains, schedules and directs frontline staff to perform their duties to Guest Experience standards.
Compensation:
The starting wage for this role is $17.50 per hour.

What perks can you expect?:

• $17.50 per day housing and meals (based on double occupancy)
• You may be eligible for a end of season retention bonus for every regular hour worked!
• Work in a dynamic, culturally diverse team from around the globe
• Work experience in an iconic, unforgettable, and inspiring location
• Free access to Pursuit attractions for staff and family, send a friend at half the price!
• Discounted hotel stays under Pursuit’s lodging offerings, and discounted food & beverage and retail experiences
• The chance to work in an inclusive culture and make life-long friends
• Access to subsidized mental health and wellness resources
• Opportunities for career growth or future work at other Pursuit locations
• Access to one of the world’s most beautiful and iconic National Parks

What will you do in this job?:

• Preparation and verification of daily cash reports
• Ensuring accurate cash, debit and credit card transactions
• Training staff and ensuring everyone feels confident in their role
• Supervising and supporting the on the floor
• Coordinate Food and Beverage orders and inventory
• Update staffs schedule and changes
• Interacts with customers and maintains the highest level of customer service
• Involved in the making of and receiving food orders
• Receive payment for all services provided to the customer
• Listen and respond to customer complaints
• Ensure the restaurant area is clean and organized at all times
• Relieve Servers as required
• Uphold the high standard of environmental stewardship expected for all employees
• Other duties as assigned

What skills and experience do you need for this job?:

• Must get excited at the idea of living and working in a remote (yet very social) environment
• Mature, energetic, dependable and self-motivated;
• Natural ability to lead a team
• Detail oriented with good communication skills
• Strong customer service skills
• Some accounting experience an asset and experience with Word and Excel
• POS system experience is an asset
• Cash handling experience
• High volume experience
• Handle stress in a professional manner
• Enjoy working with a team in a busy, fast-paced environment
• Comfortable working on your feet for extended periods of time
• Must meet the Organization grooming and appearance standards
• To honour our commitment to be “Always Honest” all employees must consent to a criminal record

What will your work environment be like?:

THIS FUN SUMMER ROLE RUNS FROM APRIL 29 TO OCTOBER 15, 2024!

• Typically, 5 days on/2 days off
• 6 days on/1 day off during Peak Periods
• No specific days off, can rotate over the weeks and depending on business level
• Long Weekends may incur schedule changes
• Expect 30 – 50+ hours per week depending on business levels
• Beautiful. You’ll work in iconic, unforgettable and inspiring locations. You’ll see amazing scenery and wildlife. You’ll participate in team events – and fun!
• Independent. You’ll spend your days in and around national parks.
• Remote. Our home is filled with trees, lakes and blue-bird skies; rather than buildings, freeways and smog. Connect with friends around a bonfire instead of through WiFi
• Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) required
  This job description describes this role at a high level, but no document can anticipate every single task, issue or project that could come up. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.
  Closing:

What will you do in this job?:

• Preparation and verification of daily cash reports
• Ensuring accurate cash, debit and credit card transactions
• Training staff and ensuring everyone feels confident in their role
• Supervising and supporting the on the floor
• Coordinate Food and Beverage orders and inventory
• Update staffs schedule and changes
• Interacts with customers and maintains the highest level of customer service
• Involved in the making of and receiving food orders
• Receive payment for all services provided to the customer
• Listen and respond to customer complaints
• Ensure the restaurant area is clean and organized at all times
• Relieve Servers as required
• Uphold the high standard of environmental stewardship expected for all employees
• Other duties as assigne